SERVPRO Career Site

Seasoned .NET Developers (TN, Gallatin)

Tue, 13 Sep 2011 00:00:00 GMT

What Inspires You?

Focusing on developing and delivering mission-critical software applications?
Professional satisfaction using the latest Microsoft development tools?
Meaningful work in a stable, debt-free organization?

About us?

At Servpro Industries, Inc., it is our vision to be a we are the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As the nation's leading fire and water cleanup and restoration company with more than 1,600 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in the Nashville suburb of Gallatin, TN.

Working here:

We’ve been in business for 42 years. We’ve grown strategically.
As an employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment to its employees.
We offer competitive salaries based upon experience.
We are looking for both full-time employees, as well as Contractors.
Attractive Benefits for full-time employees: (e.g.: Cash Profit Sharing, Medical Insurance, Dental, Life Insurance, Disability Insurance, 401K Plan. Paid Time Off: Vacation and Holidays).

Awards and Recognition (just in 2011 alone):

Ranked #12 out of the Top 25 Fastest Growing Businesses in Nashville, Nashville Business Journal
Ranked #8 Franchise Opportunity overall, Entrepreneur Magazine
Ranked #1 in the Restoration Services category, Entrepreneur Magazine
Ranked #7 Franchise Opportunity overall, CNN Money.com
2011 All Business All-star Franchise, Dunn & Bradstreet
Ranked #9 Franchise Opportunity overall, Dunn & Bradstreet

Exciting Responsibilities:

Servpro Industries, Inc. is seeking a few seasoned .Net Developers to join our growing team of professionals. You will capture the requirements for future application design changes and identify the techniques and technologies that should be applied at the application level; help define the system and operational requirements that the computing infrastructure must support; and identify, analyze and address any inter-application dependencies and interfaces. You will collaborate with other Developers to determine the most appropriate application partitioning to achieve performance and scalability requirements.

You will

Business Consultant/Sr. Project Manager (TN, Gallatin)

Tue, 31 Jan 2012 00:00:00 GMT

This business specialist and technology generalist will be responsible for aligning technology solutions with business initiatives. You will be responsible for planning, direction, coordination, and implementation of Servpro Industries Inc. technology projects.

We are seeking a business-oriented individual who pursues opportunities to apply technology to improving business processes. In this position you will be responsible for organizing, planning and executing projects from vision through implementation, involving internal personnel, contractors and vendors; analyzing project needs and determining resources needed to meet objectives.

If you have at least five years of successful experience leading consultative business initiatives, along good understanding of finance and accounting then please continue reading and apply now!

*It's an EXCITING time here at Servpro Industries, Inc., we are privately-held and debt-free! Plus due to our continued growth and many accolades it's a great career choice!! Another amazing fact about Servpro Industries, Inc. is that we made # 12 out of the Top 25 Fastest Growing Companies for 2011, according to The Nashville Business Journal and we just jumped to # 4 on Entrepreneur's Franchise 500 list!!!

Corporate Business Writer (TN, Gallatin)

Thu, 19 Jan 2012 00:00:00 GMT

Are you an excellent business writer who enjoys research and editing in the fields of personal development, management and leadership?

If so, Servpro Industries, Inc. has an exciting career opportunity for you! We are seeking a Corporate Business Writer; someone who has an intellectual curiosity for learning about successful business practices inside and out.

Does this sound like the perfect position for you? If so, please read a few of the key responsibilities and requirements, then apply now!

Key Responsibilities:

Identify key content and establish a knowledge base to support the Executive(s).
Perform literature research.
Provide review outlines and table of contents.
Edit training materials and facilitator guides.
Design strategies for integrating and reinforcing Best Practices across the Company.
Gather input and provide editorial assistance to the Executive team.
Prepare PowerPoint outline presentations.
Anticipate problems or deadline issues that may arise.
Plus much more…

It's an EXCITING time here at Servpro Industries, Inc., we are privately-held and debt-free! Plus due to our continued growth and many accolades it's a great career choice!! Another amazing fact about Servpro Industries, Inc. is that we made # 12 out of the Top 25 Fastest Growing Companies for 2011, according to The Nashville Business Journal and we just jumped to # 4 on Entrepreneur's Franchise 500 list!!!

Check out our website at: www.servpro.com for even more information.

Commercial Accounts Coordinator (TN, Gallatin)

Thu, 26 Jan 2012 00:00:00 GMT

Where personal growth happens...

For our new Commercial Accounts Coordinator, results matter more than experience.

If you’re interested in learning from the best in the industry, now is your chance. Our Commercial Accounts Coordinator will get exposed to the entire gamut of the sales cycle by marketing through a variety of sources and are given the opportunity to provide educational opportunities through event planning and participating in professional association trade shows. Our Commercial Accounts Coordinators are the exciting driving force behind growing strong relationships that help SERVPROreach our long-term goals, e.g., “To be the premier cleaning and restoration company in the world”.

Start with us, and you might wind up in unexpected places. We currently have a Commercial Accounts Coordinator position available for someone with exposure to providing excellent customer care satisfaction, who is proficient in Microsoft Suite, and experience in utilizing a CRM system, is a plus. We’re going to give preference to those with a Bachelor's degree in Business Management or Marketing, and at least 2 – 5 years of experience in a inside sales/business development and/or customer service role. Here’s how to get started: review a few of your responsibilities, as well as the minimum qualifications below, and then hit the “apply now” button to be considered for this exciting opportunity.

Just a Few of the Responsibilities:

Prospecting and developing leads within the commercial insurance industry.
Support the National marketing efforts via prospecting and account development activity.
Assist the Regional Sales Managers with account maintenance through quarterly contact (calls and emails).
Maintaining program agreements by tracking renewals, database information quality assurance and continuance of client records.
Providing quarterly client account reviews.
Providing customer care satisfaction with issue resolutions.
Participating in the planning, logistics, execution and follow-up of professional association trade shows.
And so much more…

Products and Resources Sales Manager (TN, Gallatin)

Mon, 30 Jan 2012 00:00:00 GMT

To out-perform and out-compete, a team is only as good as the contribution of its players. At Servpro Industries, Inc., it is our mission “To develop a team of quality people who focus on excellent service, fairness and mutual respect”. We look for players that willingly share their expertise with others, are a source of energy, and put the needs of the team above their own personal gain. They must be able to demonstrate initiative, resourcefulness, and motivation – they must be willing to take risks and accept blame as well as glory. They must be constantly looking to improve, extend and push the limits of growth; while seeking and respecting input from others. Does all of this sound perfect for YOU?

As the Products and Resources Sales Manager, not only will you coach/manage a small, up-and-coming insides sales team, you will be responsible for developing and implementing the sales plans and procedures to provide products to the SERVPRO^® Franchise community, as well as increase Division profitability. In this dynamic position, you will take our “already” excellent customer service to the next-level for the Franchisees as it relates to their needs. We are particularly seeking a proactive problem solver with a heart of service! This is a critical and visible role in which you will be able to capitalize on where we’ve been and prepare for our future continued growth.

Have you had at least two years or more of successful sales management experience (preferably product sales and/or inside sales)? If so and you are up to the challenge, please check out a few of the responsibilities and requirements, then apply now!

Few of the Key Responsibilities:

Performance management accountability.
Quality team development.
Compile sales analysis to determine relevance of products in order to control pricing, thresholds, promotions and inventory.
Build/grow key relationships.
Enhance quality customer service.
Maximize revenue growth.
Perform Communications and Needs Analysis.
Work closely with the team to continuously improve demand generation processes and best practices.

PS: Another amazing fact about Servpro Industries, Inc. is that we made # 12 out of the Top 25 Fastest Growing Companies for 2011, according to The Nashville Business Journal and we just jumped to # 4 on Entrepreneur's Franchise 500 List!!!

Commercial Accounts Manager (TN, Gallatin)

Thu, 26 Jan 2012 00:00:00 GMT

Make a difference!

Advance your career with us... If you’re ready to push yourself and your career to new levels you should consider Servpro Industries, Inc. where our Mission Statement is: “To develop a team of quality people who focus on excellent service, fairness and mutual respect.”

Our Commercial Accounts Manager will be accountable for advancing National and Regional marketing efforts. You will work with commercial insurance claims executives and Franchise owners to build, grow and maintain long-term, profitable relationships. We are looking for someone who is a genuine relationship builder with strong presentation skills.

If you have a background of at least five years successful sales/marketing experience managing long sales cycles on a Regional and/or National level, and would like to be involved in a growing, privately-held company with an honorable purpose and this sounds like the perfect position for you please read a few of the responsibilities, requirements and apply now!

Just a Few of the Responsibilities:

Add NEW Regional and National Commercial Direct Accounts.
Superior client relationship management.
Sales management.
Needs analysis.
Program management.
Vendor management.
And more…

Human Resources Compensation and Benefits Specialist (TN, Gallatin)

Mon, 30 Jan 2012 00:00:00 GMT

Due to the continued growth of Servpro Industries, Inc., our Human Resources Department is expanding in order to support our Company’s continued success. The ideal candidate to fill this position must be, first and foremost, a “servant leader,” with the proven track record of providing exceptional customer service to internal and external “customers. The top candidate will be resourceful and creative; a visionary and a realist. We are seeking a Compensation and Benefits subject matter expert (SME) who knows how to organize and manage numerous important Compensation and Benefits responsibilities, along with the knowledge and experience to successfully complete other HR projects as needed.

As the Human Resources Compensation and Benefits Specialist you will be responsible for managing the Company’s compensation and benefits programs, our budding Wellness Program and much, much more. Your success will be recognized by all of your internal and external “customers” when you exceed everyone’s expectations in this highly visible position. This is something you should seriously consider if you want to put your career on a faster track and work for a privately-held, debt-free, award-winning Corporate Franchisor.

Our Human Resources Compensation and Benefits Specialist is like no other, and we don’t expect you are either. We’d like someone with a related Bachelor’s degree, and at least five years professional Human Resources experience, including at least three years professional level Compensation and Benefits experience. Let’s see whether you’re ready to make a move. Review a few of the responsibilities, the requirements below and then click on “apply now” if you’re qualified and ready for this unique challenge.

Few of the Responsibilities:

Provide exceptional customer service to employees, vendors, brokers and other external contacts.
Establish and maintain the base compensation structure.
Standardize and enhance all merit, bonus, incentive and commission plans.
Administer “Employee-facing” benefit plans.
Assist Managers in the development and maintenance of Job Descriptions and Roles and Responsibilities documents.
Conduct internal job classification and other HR practices audits, implementing corrective actions when needed.
Participate and complete wage, salary and benefit surveys.
Administer the Company’s Wellness Program.

PS: Another amazing fact about Servpro Industries, Inc. is that we made # 12 out of the Top 25 Fastest Growing Companies for 2011, according to The Nashville Business Journal

National Accounts Manager (Commercial Insurance) (TN, Gallatin)

Thu, 26 Jan 2012 00:00:00 GMT

Successful National and Regional Accounts Manager Guru
Is it time for a change? If you’re ready to push yourself and your career to new levels you should consider Servpro Industries, Inc…Now’s your chance to move your career in a new direction - upward. We are seeking a National Accounts Manager to join our successful National Accounts team. You will work closely with commercial insurance claims executives and Franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry.
SERVPRO^'s National Accounts team is one of the major the driving forces in reaching our Vision: "To be the premier cleaning and restoration company in the world.” Our National Accounts Managers are like no other, and we don’t expect you are either. We’d like someone with at least 5 + years of a solid background in the entire business development process, including prospecting, negotiating, closing agreements/contracts and more. If this position describes you, please keep reading.

Summary of the National Accounts Division:
The National Accounts Division at SERVPRO is a dynamic team of sales/marketing professionals with a singular purpose: To open the lines of communication between SERVPRO Franchise Professionals and insurance companies across the nation.

A Few Responsibilities:

National Account Client CAT and Disaster Recovery Program Development.

Create and Manage CAT Contact Database.

Communications management.

Franchise and Distributor communications.

Regional Quarterly Planning.

Plus more…

*Position is based out of our Corporate Headquarters in Gallatin, TN.

Recruiter/Sourcer (Full-Time) (TN, Gallatin)

Mon, 09 Jan 2012 00:00:00 GMT

Are you a talented Recruiter/Sourcer with a knack for finding "purple squirrels?"
If so, we currently have an opening for a FULL-TIME, in-house Recruiter/Sourcer to address critical issues like uncovering local talent and finding those "purple squirrels." The ideal candidate will have demonstrated knowledge of sourcing for and screening qualified candidates and particularly IT professionals. We are looking for someone who has the drive to scout out the top talent by using creative sourcing techniques and ideas.
You will be responsible for all aspects of the candidate generation process including: sourcing candidates, conducting applicant interviews via phone and in person, working with our Staffing Specialist to establish strategies for specific positions, just to name a few. Become someone special. This is high visibility, high impact spot, where your efforts will improve the overall quality of our Team and in successfully achieving our Company’s aggressive growth goals.
Do you have a successful background in professional-level recruiting (particularly in the IT field), along with solid, current sourcing experience? If so and you are up to the challenge, please check out a few of the responsibilities and requirements, then apply now!
Few of the Responsibilities:

Supports the lead Staffing Specialist.

Adheres to specific Staffing Process.

Uses innovative sourcing and résumé mining methods.

Applies research skills, utilize job boards, networking sites, internet and social media.

Maintain accurate and thorough documentation within our ATS (Applicant Tracking System).

Networks with local organizations and other specific groups.

Phone screens and interviews qualified candidates.

Assists HR Assistant in overflow/back-up of staffing needs including assessment processing, tours and reference checks.

Completes special projects as assigned.

And more…

Web Product Coordinator (TN, Gallatin)

Sun, 08 Jan 2012 00:00:00 GMT

Looking to make a difference?
Due to growth...Servpro Industries, Inc. is seeking a very customer service oriented Web Product Coordinator who will play a key role in shaping our web presence. If you have a background in managing a commercial website or related work experience in a position involving Internet Analytics, Project Management, Development and/or Maintenance, this position may be for you!
In this position, you will assist with the setting up, communicating and tracking of daily site usage and associated lead generation activities. The successful Web Product Coordinator will be able to assess analytics and make strategic recommendations. You will also work closely with the web department staff and other internal departments to efficiently coordinate development activities and “voice of the customer”.
Does this sound like your kind-of opportunity? If so, check out the details and apply now!
Few Responsibilities:

Serve as the internet SME (Subject Matter Expert) as the principal point of contact for new web product launches; including the migration of content, messaging and analytics implementation.

Gather and interpret data to make strategic recommendations.

Manage Analytics program, including related reporting activities.

Assist the Franchise community with their web presence, including developing documentation.

Work with Agency of Record to ensure the family of websites and SERVPRO’s mobile presence are optimized for Digital Marketing activities, and are effectively tracked.

Ensures a high level of service.

Plus more…

Field Training Marketing Specialist (TN, Gallatin)

Thu, 05 Jan 2012 00:00:00 GMT

Do you like to motivate others?
If you’re ready to push yourself and your career to new levels you should consider Servpro Industries, Inc. where it is our mission “To develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Our Marketing Specialist will motivate, consult, coach and become the SME (Subject Matter Expert) for assigned Franchisees in the areas of marketing and business development. If you have previously managed a Sales Force, are highly result oriented and enjoy helping others to succeed, this might be the position for you!

A Few Responsibilities:
Coach/Lead/Train on the Franchisee level in the following areas:

Roles and Responsibilities of Marketing Manager and Marketing Representative.

Provide leadership, coordinating and developing Marketing Plans that support the corporate goal of increasing sales and profits.

Identifying opportunities and challenges for market activity through discussions and analysis of data.

Best Practices for improvement.

Marketing presentations.

Plus more...

Seasoned .Net Developer (Contractor) (TN, Gallatin)

Wed, 16 Nov 2011 00:00:00 GMT

What Inspires You?
Focusing on developing and delivering mission-critical software applications?
Professional satisfaction using the latest Microsoft development tools?
Meaningful work in a stable, debt-free organization?

About us?
At Servpro Industries, Inc., it is our vision to be a we are the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As the nation's leading fire and water cleanup and restoration company with more than 1,600 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in the Nashville suburb of Gallatin, TN.

Working here:
We’ve been in business for 42 years. We’ve grown strategically.
We are a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment.
We offer competitive payrates based upon experience.

Awards and Recognition (just in 2011 alone):
Ranked #12 out of the Top 25 Fastest Growing Businesses in Nashville, Nashville Business Journal
Ranked #8 Franchise Opportunity overall, Entrepreneur Magazine
Ranked #1 in the Restoration Services category, Entrepreneur Magazine
Ranked #7 Franchise Opportunity overall, CNN Money.com
2011 All Business All-star Franchise, Dunn & Bradstreet
Ranked #9 Franchise Opportunity overall, Dunn & Bradstreet

Exciting Responsibilities:
Servpro Industries, Inc. is seeking a couple seasoned .Net Developers to join our growing team of professionals as Contractors. You will capture the requirements for future application design changes and identify the techniques and technologies that should be applied at the application level; help define the system and operational requirements that the computing infrastructure must support; and identify, analyze and address any inter-application dependencies and interfaces. You will collaborate with other Developers to determine the most appropriate application partitioning to achieve performance and scalability requirements.
You will participate in business and technology planning sessions and anticipate future business/technology changes, work with Business and Information professionals and understand implications to the application design. Provide support/guidance to the development teams during the analysis, development and test

QA/Test Analyst (TN, Gallatin)

Wed, 24 Aug 2011 17:06:00 GMT

QA/Test Analyst Guru?
Servpro Industries, Inc. is looking for an accomplished QA/Test Analyst to conduct quality control tests and analyses, and ensure software meets or exceeds specified standards and end-user requirements. If this is the kind of stuff that gives you a “Maslowian” high, you need to reconsider what you’re doing right now and check this new opportunity out.
Due to growth, we are looking for a QA/Test Analyst with a solid understanding of QA practices, principles and methodologies, using all stages of Software Development Life Cycle (SDLC) in both manual and automated testing techniques. Responsibilities include providing training and mentoring team members in testing processes and techniques.
You will be in charge of driving the implementation in identifying an automated testing solution, as well as defining acceptable approaches/procedures and methodologies for various projects to utilize. If you have a background in solid understanding of QA practices, principles and methodologies and would like to play a key role in establishing QA practices in a dynamic software development environment check out the details and apply now.

A Few Responsibilities:
Perform software testing for deployed products.
Develop test plans for deployed product enhancements.
Maintain testing environments and associated test data for deployed products.
Develop, enhance and enforce business standards and procedures.
Support New Release projects.
Train and mentor in testing processes and techniques.
Plus more…

General Counsel (TN, Gallatin)

Mon, 08 Aug 2011 19:15:00 GMT

SERVPRO^® continues to GROW and we have an immediate need for an experienced and business savvy General Counsel, with Franchisor experience, to join our In-House Legal Department in Gallatin, Tennessee.
This position is not for everyone, but if you have drive, intelligence, and strong leadership skills, this is the career opportunity for you!
We are seeking an “A” level talent to help manage SERVPRO^’s Franchisor/Corporate Legal Department. The General Counsel role incorporates a wide array of general in-house corporate counsel tasks, with an emphasis on franchise law department leadership, and contract negotiations. Other duties include staff supervision, enforcement of existing contracts, trademark infringements, collections, bankruptcies and other legal work as required.
For more than 40 years, SERVPRO^® has been a leader in Fire & Water – Cleanup & Restoration, the top Franchisor in our industry, and one of the top ten Franchisors in the country. The successful candidate will bring a broad range Franchisor, In-house Corporate Counsel experience to provide a wide variety of legal services, support, leading and partnering with other attorneys and support staff in SERVPRO^'s Legal Department, outside Counsel, employees, franchisees and customers.

Few of the Responsibilities:
Collaboratively manage legal affairs of the Company and its affiliates including negotiations of National Accounts contracts with major insurers, and the administration of litigation and dispute resolution.
Supervise the Legal Department staff of at least ten employees.
Develop, update and manage the Legal Department’s Strategic Plan and Budget.