AmTrust North America Career Site

Corporate Counsel-Mergers and Acquisitions (OH, Cleveland)

Tue, 31 Jan 2012 00:00:00 GMT

Summary: This position will have primary responsibility for all aspects of company merger and acquisition transactions for the Legal department as well as negotiation and drafting of general corporate agreements, including loan agreements and real estate leases. This will include:

drafting and negotiating purchase agreements, confidentiality agreements, letters of intent, employment agreements, disclosure schedules, etc.;
drafting and negotiating financing documents, real estate leases and vendor agreements;
working with internal clients (such as business development and finance teams) to identify issues, develop solutions, diligence, structure, negotiate, document and close acquisitions; and
advising on internal restructuring transactions, including contribution agreements, stock transfer agreements, asset transfer agreements and other corporate documents.

In addition, this position will provide legal support to other areas of the business as needs arise.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required:

Juris Doctorate from a nationally recognized law school
No less than 5-10 years’ experience with stable employment history
Previous law firm experience and/or in-house experience desired
Experience working in or for a publicly-traded company
Experience in the insurance industry preferred, but not required
Primary responsibility for negotiating and drafting acquisition documents
Demonstrated experience identifying and resolving legal issues quickly and effectively and ability to make on the spot risk calls
Self-motivated team player with the proven ability to identity legal issues, manage priorities in a fast-paced environment, and exercise independent judgment to balance legal and business concerns within acceptable risk parameters
Strong interpersonal skills
Strong oral and written communication skills
Open to periodic travel, both domestically and internationally

Inside Sales Rep (NY, New York)

Mon, 23 Jan 2012 00:00:00 GMT

Inside Sales Consultant – Reporting to the Regional Sales Director the Inside Sales Consultant is responsible for assisting Sales Managers and in-office staff in all facets of the sales cycle. Primary duties include assistance with submission follow up, on-line agency training, and acting as a Liaison between Sales and Underwriting. This Position requires a highly organized individual with the ability to multi-task.

Specific Duties to Include:

Conduct webinar training on Direct Submit/BOL for assigned agencies
Conduct webinar training on ANA for access to submission status, policies, endorsement, loss runs, etc.
Act as a resource in providing access to customer service department.
Maintain a supply of all marketing materials and any revisions.
Monitor new business submission activity and renewal business for assigned agencies.
Follow up on all new and renewal quotes
Communicating underwriting appetite and new products to assigned agent base
Distribute Spotlight reports and follow up with requests for new business submissions.
Meet with underwriting on a weekly basis to discuss appetite and agency related issues.
Participate in the preparation and marketing in trade shows.

Skills Required for Inside Sales Consultant:

Impressive personality
Strong interpersonal skills in order to communicate effectively with clients and prospects
Verbal and written communication skills with high level of confidence
Creative thinker and should possess ability to resolve problems
Good organizational skills
Should have ability to multitask and handle business conflicts
Actively involved in the developmental plans of the company and devoted to work
Proficient in Office Applications: Power Point, Word , Outlook and Excel
1 to 3 years of prior sales or customer service experience in a corporate environment preferred

Inside Sales Rep (GA, Alpharetta)

Mon, 23 Jan 2012 00:00:00 GMT

Specific Duties to Include:

Conduct webinar training on Direct Submit/BOL for assigned agencies
Conduct webinar training on ANA for access to submission status, policies, endorsement, loss runs, etc.
Act as a resource in providing access to customer service department.
Maintain a supply of all marketing materials and any revisions.
Monitor new business submission activity and renewal business for assigned agencies.
Follow up on all new and renewal quotes
Communicating underwriting appetite and new products to assigned agent base
Distribute Spotlight reports and follow up with requests for new business submissions.
Meet with underwriting on a weekly basis to discuss appetite and agency related issues.
Participate in the preparation and marketing in trade shows.

Skills Required for Inside Sales Consultant:

Impressive personality
Strong interpersonal skills in order to communicate effectively with clients and prospects
Verbal and written communication skills with high level of confidence
Creative thinker and should possess ability to resolve problems
Good organizational skills
Should have ability to multitask and handle business conflicts
Actively involved in the developmental plans of the company and devoted to work
Proficient in Office Applications: Power Point, Word , Outlook and Excel
1 to 3 years of prior sales or customer service experience in a corporate environment preferred

Insides Sales Rep (FL, Boca Raton)

Mon, 23 Jan 2012 00:00:00 GMT

Specific Duties to Include:

Conduct webinar training on Direct Submit/BOL for assigned agencies
Conduct webinar training on ANA for access to submission status, policies, endorsement, loss runs, etc.
Act as a resource in providing access to customer service department.
Maintain a supply of all marketing materials and any revisions.
Monitor new business submission activity and renewal business for assigned agencies.
Follow up on all new and renewal quotes
Communicating underwriting appetite and new products to assigned agent base
Distribute Spotlight reports and follow up with requests for new business submissions.
Meet with underwriting on a weekly basis to discuss appetite and agency related issues.
Participate in the preparation and marketing in trade shows.

Skills Required for Inside Sales Consultant:

Impressive personality
Strong interpersonal skills in order to communicate effectively with clients and prospects
Verbal and written communication skills with high level of confidence
Creative thinker and should possess ability to resolve problems
Good organizational skills
Should have ability to multitask and handle business conflicts
Actively involved in the developmental plans of the company and devoted to work
Proficient in Office Applications: Power Point, Word , Outlook and Excel
1 to 3 years of prior sales or customer service experience in a corporate environment preferred

Inside Sales Rep (OR, Portland)

Mon, 23 Jan 2012 00:00:00 GMT

Specific Duties to Include:

Conduct webinar training on Direct Submit/BOL for assigned agencies
Conduct webinar training on ANA for access to submission status, policies, endorsement, loss runs, etc.
Act as a resource in providing access to customer service department.
Maintain a supply of all marketing materials and any revisions.
Monitor new business submission activity and renewal business for assigned agencies.
Follow up on all new and renewal quotes
Communicating underwriting appetite and new products to assigned agent base
Distribute Spotlight reports and follow up with requests for new business submissions.
Meet with underwriting on a weekly basis to discuss appetite and agency related issues.
Participate in the preparation and marketing in trade shows.

Skills Required for Inside Sales Consultant:

Impressive personality
Strong interpersonal skills in order to communicate effectively with clients and prospects
Verbal and written communication skills with high level of confidence
Creative thinker and should possess ability to resolve problems
Good organizational skills
Should have ability to multitask and handle business conflicts
Actively involved in the developmental plans of the company and devoted to work
Proficient in Office Applications: Power Point, Word , Outlook and Excel
1 to 3 years of prior sales or customer service experience in a corporate environment preferred

Tax Analyst (OH, Cleveland)

Fri, 20 Jan 2012 00:00:00 GMT

Job Summary:

Assist in the preparation of tax research, planning, and compliance required of property and casualty life insurance companies and non-insurance subsidiaries.

Essential Duties and Responsibilities

Prepares corporate tax returns and supporting workpapers (insurance income tax returns, non-insurance income tax returns, state income tax returns and premium tax returns, both annually and quarterly).
Prepares international tax returns (Form 5471- Information Return of US Persons with Respect to Certain Foreign Corporations) and supporting workpapers for foreign subsidiaries.
Prepare Subpart F calculations and foreign tax credit calculations for foreign subsidiaries.
Assist in the preparation of the quarterly and annual income tax provision for insurance, non-insurance and foreign subsidiaries in accordance with FAS 109 and SAAP 10R.
Assist in the preparation of footnote disclosures for quarterly and annual financial statements in accordance with GAAP and Statutory Accounting.
Responsible for timely filing of occupational license taxes and municipal tax returns for insurance companies.
Responsible for timely filing of state and local income tax returns and estimates for non-insurance companies.
Responsible for researching and responding to state, local and premium tax notices.
Maintain tax compliance calendar and audit schedules, updating as needed.
Responsible for coordination and assistance of federal and state tax examinations by various tax authorities.
Maintain relationships with various taxing authorities and insurance tax departments regarding various corporate income and insurance tax issues.
Assist in the implementation of OneSource Provision (formerly TaxStream).
Responsible for tax research and planning as necessary.
Assist in technical tax-related issues involving other essential departments within the AmTrust organization.
Keep current regarding federal and state income tax laws and insurance tax laws.

Skills, Knowledge and Abilities

Experience in dealing with Insurance taxation preferred but not required.
Experience with premium tax returns preferred but not required.
Experience with OneSource Provision (formerly TaxStream).
Experience with OneSource Income Tax or similar tax preparation software.
Organized individual with an attention to detail.
Ability to organize, work effectively and meet deadlines.
Ability to complete thorough workpapers supporting various tax returns.

Minimum Qualifications

Bachelors Degree in Accounting

Claims Adjuster III (TX, Dallas)

Thu, 12 Jan 2012 00:00:00 GMT

Position Summary:

Responsible for the prompt and efficient examination, investigation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds and claimants, ensuring that company resources are utilized in a cost effective manner in the process.

Essential Job Functions

Review, process and conclude trucking/transportation and general liability claims throughout the United States
Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys
Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential.
Conduct a thorough analysis of liability and damages.
Continually assess exposure and evaluate for accurate reserves.
Prepare Large Loss Reports and maintain ongoing claim updates.Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
Document all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Provides quality service to all customers.
Assist Supervisors and Claim Department with requested tasks or special projects. Position Qualifications
Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense
Ability to work independently with self-initiative.
Time management skills, organizational skills and ability to prioritize issues and tasks.
Ability to effectively operate computer equipment and applications.

Claims Adjuster III (OH, Cleveland)

Thu, 12 Jan 2012 00:00:00 GMT

Position Summary:

Essential Job Functions

Review, process and conclude trucking/transportation and general liability claims throughout the United States
Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys
Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential.
Conduct a thorough analysis of liability and damages.
Continually assess exposure and evaluate for accurate reserves.
Prepare Large Loss Reports and maintain ongoing claim updates.Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
Document all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Provides quality service to all customers.
Assist Supervisors and Claim Department with requested tasks or special projects. Position Qualifications
Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense
Ability to work independently with self-initiative.
Time management skills, organizational skills and ability to prioritize issues and tasks.
Ability to effectively operate computer equipment and applications.

Underwriter (IL, Chicago)

Wed, 11 Jan 2012 00:00:00 GMT

The Workers Compensation Underwriter is responsible for growth and profit of assigned agents within a regional territory. The RU’s objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.

Principal Job Accountabilities

Agency Management

Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.
Communicate with the assigned Agency Plant during new business and the renewal underwriting process.
- As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.
- Discuss and attain appropriate pricing.
- Follow through appropriately with agency to gain new or renewal order for issuance.
Appropriate Field Travel will occur to enhance agency communications and relationship.

Underwriting

Selects appropriate new business account prospects for quotation—follows declination procedures on others.
Initiates and follows through all new business prep.
Logs submissions including declines
Orders necessary reports on new and renewal business (Accounts >$10,000)
GDM
Loss Control
Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)
MVRs.
Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.
Completes new/renewal quote based on the underwriting analysis and agency specifications
Follows through with Agency for order and issues per quote.
Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.
Leads Large Account Review Program on any applicable accounts.

Customer Service

Provides assistance on any customer service type issue.
Corrects any errors on new or renewals etc.
Coordinate resolution of customer service issues.
Respond to referral items that are over the authority of the Account Technicians.
Act as liaison with Audit or Accounting.

Profitability

Follows established corporate underwriting guidelines with appropriate documentation.
Prices accounts based on profitability objectives for territory.

Skills

Must be able to navigate and enter information in both a windows based and DOS environment.
Must be proficient in Word, Excel and Acc

Claims Auditor (GA, Alpharetta)

Wed, 11 Jan 2012 00:00:00 GMT

Looking for a former automotive repair technician or service writer to handle the following duties in an office environment:

• Verify claims submitted and authorized under a service contract/extended warranty program are accurate and correct as per the terms and conditions of the underlining service contract/extended warranty.
• Verify that amounts authorized for the repairs are correct and accurate
• Verify that all documentation on a call is entered in the claim system
• Knowledge of auto industry parts and labor manuals, technical service bulletins, manufacturer recalls, OEM manufacturer warranties, outside inspection reports, etc.
• Knowledge or familiarity with automotive extended warranties.
• High school diploma or G.E.D. (General Equivalency Diploma)
• ASE Certification preferred
• Minimum 2 years hands on automotive repair and diagnosis experience
• Heavy mechanical breakdown knowledge
• Knowledge of Windows based computer programs

P10865 Customer Service Rep (OH, Cleveland)

Wed, 11 Jan 2012 00:00:00 GMT

Summary :

The overall responsibility of the position is to receive, investigate and respond to all customer inquiries regarding WC and Commerical Package policies. Project a professional company image through phone interaction.

Essential Duties and Responsibilities :

Include the following.

Perform routine billing related tasks for the processing of checks and credit cards.
Invoicing fold, insert envelopes or email.
Answer phones and respond to customer requests.
Document customer’s account as it relates to the call.
Research Billing; Audit and Claims issues.
Recommend process improvements.
Print mail and ship Policies upon request.
Follow up on customer inquiries not immediately resolved.
Other duties as assigned.

The Ideal candidate will possess the following skills:

Able to work independently and efficiently to meet deadlines.
Able to promptly answer billing status and policy account related email and phone calls.
Self motivated, detail-oriented and organized.
Creative thinking abilities.
1 – 2 years of call center / customer service experience.
Proficient with multiple software applications.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Typing proficiency: 40-60 wpm.

Senior Claims Examiner (CA, San Francisco)

Tue, 10 Jan 2012 00:00:00 GMT

Job Summary:

Responsible for managing an assigned number of Workers’ Compensation claims, ensuring adherence to government regulations, timely, accurate and cost-effective management and settlement of each case. May serve as department expert in training staff and management.

Job Duties:

Responsibilities included but are not limited to:

Provide superior customer service by returning a telephone calls and email correspondence within a timely manner and answering callers’ basic questions regarding claims.
Determine and resolve issues of coverage, compensability and liability, in order to delay, accept or deny claims within the statutory time constraints.
Administer benefits of temporary disability, permanent disability, vocation rehabilitation and medical treatment in compliance with the CA State Workers’ Compensation Laws, Federal Laws and company guidelines
Prepare claims defense to mitigate liability by effectively using defense medical evaluations, QMEs, AMEs, investigations, depositions, and to pursue subrogation where applicable
Review all files on a 30 day diary, addressing reserves, mail, issue identification, strategy development, follow-up and aggressive action.
Participate in negotiation process by attending hearings and providing deposition and testimony to ensure cost effective resolution of each case
Interact and effectively communicate via telephone, electronic, and written correspondence with claimants, attorneys, doctors, counselors, investigators, agents, and insureds.
Interact and effectively communicate and work with team members, Supervisors, Management and others, demonstrating professional courtesy at all times
Continue training and development (seminars, classes) to keep abreast of changing laws and procedures and to enhance file handling techniques.
Maintain certification and licensing as required by CA law
Serve as the liaison between the company and the insured, and conduct regular claims reviews with the insured and broker
Advise Examiners and Assistants on technical questions

Medical Only Examiner (CA, San Francisco)

Tue, 10 Jan 2012 00:00:00 GMT

Job Summary:

Manage CA State and Federal Workers’ Compensation medical only claims including the expert management of customer concerns. This position must provide leadership and coaching to the team and share knowledge across the organization.

Job Duties:

Responsibilities include but are not limited to:

Manage a caseload up to 350 medical only claim files from inception to resolution
Issue all appropriate notices/forms
Monitor all files for 100% closing ratio
Work on all incoming mail daily
Send medical treatment requests in a timely manner
Review, approve and properly code medical and in-house bills daily, factually and file documentation in a timely manner
Identify possibly fraudulent claims activity with prompt referral to the SIU
Provide exemplary customer service by returning phone calls from all customers
Handle special projects as assigned

Claims Adjuster 2 (NY, Albany)

Tue, 10 Jan 2012 00:00:00 GMT

Position Summary:

Essential Job Functions

Investigate, negotiate, evaluate and settle all levels of lost time WC claims. NYS adjusting license required.
Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys.
Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential.
Conduct a thorough analysis of liability and damages.
Continually assess exposure and evaluate for accurate reserves.
Prepare Large Loss Reports and maintain ongoing claim updates.
Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
Document all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Provides quality service to all customers.
Mentor less experienced staff members.
Assist Supervisors and Claim Department with requested tasks or special projects.

Position Qualifications

Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
Ability to work independently with self-initiative.
Time management skills, organization

Claims Supervisor (CA, Irvine)

Wed, 28 Dec 2011 00:00:00 GMT

Position provides supervision and support for 10 Claims employees consisting of Claims Adjusters and Claims Assistants. Must have extensive (seven to ten years) prior Workers' Compensation claims handling experience, and knowledge of California Workers" Compensation laws, rules, and regulations. Bachelor's Degree or equivalent work experience, and California Self-Insured Program (SIP) certification, required. Must have excellent customer service skills; ability to handle all customer/claimant's issues. Excellent written and verbal communication skills; ability to write reports and present findings to a group are essential. Excellent coaching skills, ability to work closely with others, externally and internally, and share knowledge. The ability to work independently, solve problems, and make decisions with little or limited supervision, is vital to the position. Strong computer skills; including word processing, spreadsheet development and analysis; electronic mail; graphic presentations. Excellent multi-tasking skills are a plus.

Claims Assistant (GA, Alpharetta)

Mon, 09 Jan 2012 00:00:00 GMT

Position Summary:

Provide assistance to claim adjusters by performing a variety of support services that include, but are not limited to, those listed in the essential job functions section below.

Essential Job Functions

Assist adjusters in contacting insureds or other involved persons to obtain missing or incomplete information.
Provide customer service, such as giving limited instructions on how to proceed with claims, completing timely and accurate responses to customer inquiries and resolving minor complaints which arise during the claims handling process.
Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor.
Receives and/or returns telephone calls as directed by claims adjuster.
Performs general maintenance of claims documents in the claim files.
Other tasks as assigned by adjusters or supervisor.

Assigned Risk Policy Clerk (GA, Alpharetta)

Fri, 06 Jan 2012 00:00:00 GMT

The Assigned Risk Policy Clerk is responsible for the clerical duties involved in the day to day operations of the Assigned Risk Division and assist technicians and Analyst in their processes. The Policy Clerk will be responsible for the clerical duties as well as the more rudimentary processing of audits, policies and simple endorsements. They assist staff and supervisors, process all aspects of assigned risk business as needed.

Duties:

Pick up, sort process and prep morning mail.
Index Mail into the imaging system.
Process DNOCs
Pickup and distribute faxes
Process Loss Runs
Copy and deliver Policies to the mail room
Make welcome phone calls.
Order audits
Order loss control
Issue Simple policies
Process Simple audits and endorsements.
All other duties as assigned by Assigned Risk management.

software engineer (GA, Alpharetta)

Thu, 05 Jan 2012 00:00:00 GMT

Job Description:

Full Time .NET developer that will work closely with customers, business analysts, and team members to understand the business requirements that drive the analysis and design of quality technical solutions. Also participates in the full systems life cycle with solution design, development, implementation, and production support.

Essential Functions and Duties

Assist business units in the development of requirements.
Develop software using .NET C# based on a defined set of design and performance requirements.
Provide assistance to junior level developers with application or technical problems
Ability to understand documented requirements and translate them to design applications and databases
Proactively provide ideas and solutions towards the improvement of the site and the business
Administer development and production environments including websites and databases
Understand and follow existing local development processes
Actively participate in application design, database design, schema layout and data loading
Ability to interact and collaborate on technical issues within a team or department
Involvement in preparation of briefings for management and/or the customer
Ability to prepare sample data and testing
Troubleshoot and correct complex bugs or issues (including performance issues)
Provide quick and efficient solutions
Perform work during non-routine business hours as required to maintain 24x7 system availability
Possess excellent written and communication skills
Provide outstanding customer support by effectively communicating and working with various levels of customers.
Other duties as assigned in relation to position

Requirements

Bachelor’s degree or education/experience equivalent
At least 4 + years experience using ASP.NET, ASP, C#, HTML, SQL on Windows operating system
Knowledge of CGIDEV a plus
Knowledge of ODBC a plus
Knowledge of IBM iSeries
Strong ability to understand and develop alternatives to match business objectives with available technology and/or process solutions.
Flexible in handling

Senior Software Engineer (GA, Alpharetta)

Thu, 05 Jan 2012 00:00:00 GMT

Job Description:

Essential Functions and Duties

Assist business units in the development of requirements.
Develop software using .NET C# based on a defined set of design and performance requirements.
Provide assistance to junior level developers with application or technical problems
Ability to understand documented requirements and translate them to design applications and databases
Proactively provide ideas and solutions towards the improvement of the site and the business
Administer development and production environments including websites and databases
Understand and follow existing local development processes
Actively participate in application design, database design, schema layout and data loading
Ability to interact and collaborate on technical issues within a team or department
Involvement in preparation of briefings for management and/or the customer
Ability to prepare sample data and testing
Troubleshoot and correct complex bugs or issues (including performance issues)
Provide quick and efficient solutions
Perform work during non-routine business hours as required to maintain 24x7 system availability
Possess excellent written and communication skills
Provide outstanding customer support by effectively communicating and working with various levels of customers.
Other duties as assigned in relation to position

Requirements

Bachelor’s degree or education/experience equivalent
At least 4 + years experience using ASP.NET, ASP, C#, HTML, SQL on Windows operating system
Knowledge of CGIDEV a plus
Knowledge of ODBC a plus
Knowledge of IBM iSeries
Strong ability to understand and develop alternatives to match business objectives with available technology and/or process solutions.
Flexible in handling

IT Contract Administrator (OH, Cleveland)

Tue, 03 Jan 2012 00:00:00 GMT

Responsibilities:

Handle Mobile Device distribution/ordering
Review and maintain Telecom and Mobile Bills
Work with Telecom/Network providers (AT&T and VZ) on orders and trouble tickets
Base understanding of Networking and Phone technologies
Maintain/review IT contracts
Will work closely with IT purchaser
work with accounting to maintain cost centers and proper allocation of expenses and assets
monitor and manage service costs to maintain budget
Verify invoice data

Primary Skills:

Base network and telecom technology knowledge
Accounting background
Interpersonal skills
adaptability
detail oriented
Windows/MS Office
Technical Writing

Licensing Administrator (OH, Cleveland)

Tue, 03 Jan 2012 00:00:00 GMT

Summary

The Licensing Administrator is responsible for the timely and accurate processing and maintenance of agency/producer appointments with applicable state insurance departments in accordance with state laws, regulations, and established company procedures.

Key Responsibilities

Process company appointment request forms for insurance agencies and producers, using paper forms and electronic method. Track appointment processing through to completion and deliver confirmation of appointments to requesting party. Process appointment renewals or cancellations.
Conduct online background verifications.
Accurately maintaining all work completed.
Ability to accurately research NAIC, NIPR and other online sources for various state license filing procedures and changes.
Assist with gathering and compiling information for agency contracts.
Maintain office files and updates to producer system.
Perform other duties as assigned by management.

Qualifications

Minimum of three years of corporate and/or insurance regulatory experience
High School Diploma with insurance experience
Proficiency in Microsoft Office (2003 and 2007)
Strong research skills (i.e. NAIC, NIPR, WestLaw, Lexis/ Nexis, NILS, Internet)
Familiarity with regulatory compliance issues and state insurance law
Strong analytical skills; ability to organize data and documents with close attention to detail
Strong interpersonal, verbal and written communication skills with ability to interface with all levels of the organization
Must be able to handle large and diverse workload
Flexibility with overtime
Ability to handle confidential information sensitively and discreetly

Accounts Receivable Clerk (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Summary

Perform varies Account Receivable Administrative functions, such as:
Open mail / check payments and review for cash processing
Take phone call payments: credit card or echeck payments
Take phone calls regarding: billing, payments or other related A/R questions
Scan daily A/R summaries to appropriate files
Process checks via remote capture to bank
Print the daily master invoices
Process/Print: daily cancellations and or reinstatements
Entering Premium Finance information to policies
Other misc A/R administrative functions

Qualification Requirements

Math proficiency
Excellent attention to detail
Excellent verbal communication skills
Excellent computer skills

Experience / Training

General administrative office skills
Excel 2003 or 2007

Consumer Products Account Manager (TX, Bedford)

Mon, 19 Dec 2011 00:00:00 GMT

PRIMARY OBJECTIVE OF POSITION:

To manage, support and grow assigned Warrantech/AMT accounts.

Essential Job Responsibilities:

· Main point of contact for accounts managed and support contact for accounts supported

· Spearheading or supporting strategic initiatives with the account

· Tracking and Managing all open initiatives for the account

· Responsible for increase in overall service plan sales within the account

· Adding new products and enhancing current products

· Ongoing market research to insure your account is competitive

· Be fully knowledgeable of your account’s industry and competition

· Online training/Webinars

· On Site Store sales training/Call Center sales training

· New Locations/Grand Openings on-site training

· Other training as needed by Warrantech/Client

· Responding to e-mails and messages from accounts/dealers

· Implementing dealers

· Insuring Point of Purchase materials are in the stores

· Making sure the account is up to date on payments and credits

· Working with internal departments to make sure program/process changes are timely and implemented properly

· Intervening on behalf of the account for service or other operational issues when needed

· Participation in monthly calls, quarterly meetings, national/district meetings

· Quarterly meetings (internal and external)

· National and District meetings (as needed)

· Analyzing business metrics to include attachment rate, Conversion rate, SKU performance, Call Center statistics

· Liaison between Account and

Claims Adjuster (IL, Chicago)

Fri, 16 Dec 2011 00:00:00 GMT

Position Summary:

Essential Job Functions

Review, process and conclude higher severity and complex claims.
Oversees and directs some litigated and potentially litigated cases, directing and controlling the work and expenses of investigative services and/or attorneys.
Provides quality service to all customers.
Verifies coverages and policy conditions.
Completes quality investigation by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
Documents all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Other tasks as assigned by supervisor/manager.

Position Qualifications

Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.

Advanced analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Advanced knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
Ability to work independently with self-initiative.
Time management skills, organizational skills and ability to prioritize issues and tasks.
Ability to effectively operate computer equipment and applications.

Education/Experience

College degree is not a prerequisite for this position; however employee should possess

National Automotive Training Manager (TX, Bedford)

Fri, 09 Dec 2011 00:00:00 GMT

Purpose: Responsible for carrying out the functions and goals of the Automotive Sales Department within the guidelines and procedures that have been established by Management. Primary responsibility includes the creation and implementation of training courses for our agent and dealer base. Additionally sales support of our agent network and promotion and sales of training and products required.

Duties and Responsibilities:

Presents new employee training programs and assists in other internal training issues as needed.
Recommend and assist in the development of training modules for ongoing training.
Conducts live training meetings and seminars in various meeting formats (i.e. classroom, and informal, etc).
Interacts with management gaining feedback on critical training areas.
Coordinates with coworkers on all areas of training to insure coverage of pertinent issues.
Communicates all necessary business information to Senior Vice President and other staff members in a timely fashion. Deadlines for reports require strict adherence.
Perform dealership evaluations and complete recommendation write-ups.
Function as a resource to the General Agents who represent the company.
Assess the markets in the Division for sales activity.
Provide senior management with information on the market place, the competition and any other pertinent information that may assist the company in meeting its sales objectives.
Facilitate the training of all General Agents, their Sub Agents, and their employees, relating to the sales and overall operations of the companies programs
Meet or exceed productivity standards as set forth by the company.
Support the vision, mission and objectives of the company.
Other duties as needed.

Powerbuilder Developer (TX, Bedford)

Wed, 19 Oct 2011 00:00:00 GMT

•   Assist business units in the development of requirements.
•   Develop software using Powerbuilder based on a defined set of design and performance requirements.
•   Provide assistance to junior level developers with application or technical problems
•   Ability to understand documented requirements and translate them to design applications and databases
•   Proactively provide ideas and solutions towards the improvement of the site and the business
•   Administer development and production environments including websites and databases
•   Understand and follow existing local development processes
•   Actively participate in application design, database design, schema layout and data loading
•   Ability to interact and collaborate on technical issues within a team or department
•   Involvement in preparation of briefings for management and/or the customer
•   Ability to prepare sample data and testing
•   Troubleshoot and correct complex bugs or issues (including performance issues)
•   Provide quick and efficient solutions
•   Perform work during non-routine business hours as required to maintain 24x7 system availability
•   Possess excellent written and communication skills
•   Provide outstanding customer support by effectively communicating and working with various levels of customers.
•   Other duties as assigned in relation to position

General Liability Product Manager (OH, Cleveland)

Mon, 05 Dec 2011 00:00:00 GMT

The Liability Product Manager is responsible for the overall profitability of the GL, Umbrella and EPLI product lines. Primary responsibilities include setting the corporate underwriting strategy, product and program development, referral underwriting, reinsurance liaison and overseeing underwriting audits to ensure overall strategy is being followed.

Back Office Team Lead (TX, Bedford)

Fri, 02 Dec 2011 00:00:00 GMT

Summary

Individual should have a firm grasp on all processes within their scope of the back office and have knowledge of back office operation and service delivery. They will act as a senior representative and take on supervision roles in the absence of the supervisor. Additional duties include assuming the responsibility of the supervisor should the need arise.

Duties and Responsibilities

Mentor and coach back office team members on department processes
Delegation reporting of team performance back to Service Delivery Manager
Analyze performance metrics on a daily/weekly/monthly basis
Conduct Quality Assurance checks on team members' productivity
Point of contact for all service provider and client/dealer interaction
Additional duties based on management discretion.
Provide coaching and team building skills with the staff.

Qualifications

High school diplomal or equivalent
College degree or some coursework completion is desirable
2+ years experience in service delivery, manufacturing, distribution preferred
Detail oriented
Strong interpersonal skills
Excellent written and verbal communications skills
Technical aptitude preferred with a working knowledge of Microsoft Office

CSR (OH, Cleveland)

Wed, 30 Nov 2011 00:00:00 GMT

Senior Accountant (NY, New York)

Wed, 30 Nov 2011 00:00:00 GMT

Bachelor degree in accounting with 4+ years experience in P&C insurance ; Monthly and Quarterly STAT financial statement preparation; strong excel experience (pivot tables, vlookup a must); Oracle general ledger experience a plus

Underwriter (WI, Brookfield)

Wed, 30 Nov 2011 00:00:00 GMT

Overview of Position/Role

The Regional Underwriter is responsible for growth and profit of assigned agents within a regional territory. The RU’s objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.

Principal Job Accountabilities

Agency Management

Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.
Communicate with the assigned Agency Plant during new business and the renewal underwriting process.
- As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.
- Discuss and attain appropriate pricing.
- Follow through appropriately with agency to gain new or renewal order for issuance.
Appropriate Field Travel will occur to enhance agency communications and relationship.

Underwriting

Selects appropriate new business account prospects for quotation—follows declination procedures on others.
Initiates and follows through all new business prep.
Logs submissions including declines
Orders necessary reports on new and renewal business (Accounts >$10,000)
GDM
Loss Control
Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)
MVRs.
Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.
Completes new/renewal quote based on the underwriting analysis and agency specifications
Follows through with Agency for order and issues per quote.
Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.
Leads Large Account Review Program on any applicable accounts.

Customer Service

Provides assistance on any customer service type issue.
Corrects any errors on new or renewals etc.
Coordinate resolution of customer service issues.
Respond to referral items that are over the authority of the Account Technicians.
Act as liaison with Audit or Accounting.

Profitability

Follows established corporate underwriting guidelines with appropriate documentation.
Prices accounts based on profitability objectives for territory.

Skills

Must be able to navigate and enter information in both a windows based and DOS environment.
Mus

claims adjuster II (CT, Rocky Hill)

Mon, 28 Nov 2011 00:00:00 GMT

Position Summary:

Essential Job Functions

Review, process and conclude high exposure liability claims or those limited in exposure but occasionally complex in nature.
Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys.
Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential.
Conduct a thorough analysis of liability and damages.
Continually assess exposure and evaluate for accurate reserves.
Prepare Large Loss Reports and maintain ongoing claim updates.
Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
Document all correspondence, reports, discussions and decisions.
Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
Provides quality service to all customers.
Mentor less experienced staff members.
Assist Supervisors and Claim Department with requested tasks or special projects.

Position Qualifications

Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Ability to multi-task and handle large volumes of work in a short period of time.
Ability to communicate effectively and clearly, both orally and in writing.

Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.

Service Technician (TX, Bedford)

Tue, 22 Nov 2011 00:00:00 GMT

PURPOSE OF THE POSITION:

The purpose of the position is to be responsible for carrying out the functions and goals of the Team Manager and objectives of the organization within the guidelines and procedures that have been established by the Management Team. The Appliance Technician will coordinate activities involving claims processing by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Answer inbound calls from Customers, Service Providers and Call Center agents.
Possess the ability to troubleshoot & diagnose reported failure and identify the necessary repair.
Evaluate information to determine proper coverage.
Properly document information in database.
Professionally explain decision of diagnosis to customer.
Interface with customers, agents, contractors, manufactures etc. to complete all investigations of claims.
Reference labor manuals, technical bulletins, recall system comments, etc.
Assist with training needs using technical expertise.
Assist Team with other assigned tasks.
Responsible for approval of all claims meeting carrier criteria

Customer Service Administrator (OH, Cleveland)

Mon, 14 Nov 2011 00:00:00 GMT
SUMMARY:

Coordinate and liaison with manufacturers, vendors and third party administrators to identify and resolve escalated issues pertaining to the warranty industry. Provide product and service information where applicable. Provide additional support for various special projects as directed by senior management.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Attracts potential customers by answering product and service questions.

Opens customer accounts by recording account information.

Provides customer support for escalated issues pertaining to warranty-related claims, coverage disputes or repair diagnostics; facilitates pending claims by coordinating with third party administrators and/or vendors to address unresolved product or service problems.

Administer and maintain issue tracker database to identify, catalog and retain key information pertaining to escalated issues and resulting resolution.

Research, prepare and present periodic reports to senior management to identify and monitor developments and trends related to escalated issues.

Qualifications

The Ideal Candidate will have the following qualifications:

Warranty-Related Experience (preferably in the motor vehicle industry); Customer-Service Oriented; Excellent Organizational Skills and Attention to Detail, Problem Solving, Magnuson-Moss or Service Contract Knowledge, Excellent Written and Oral Communication Skills, Proficient at Dispute Resolution, Multi-tasking

Proficiency in Microsoft Office, including but not limited to, Microsoft Outlook, Word and Excel.

Systems Administrator (TX, Dallas)

Wed, 09 Nov 2011 00:00:00 GMT

Projected Roles:
System Administrator / Functional (Open):
·         Add new accounts, companies, banks, locations, parents, cross validations rules, etc.
·         Assist with implementing new modules, upgrades, training and troubleshooting
·         Add users or responsibilities (security)
·         Assist is report design and creation
·         Back up for Discoverer Admin
Discoverer Admin (Paula McNair)
·         Promote workbooks, add new fields, customize folders, creation, training & troubleshooting

Agency Appt Specialist (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Responsibilities
Entering agency information into the ANA Producer system;
Accepting and reviewing new agency applications
Entering or changing agency commissions
Adding new products or making other mid-term changes to an agency
Assigning agency ID codes
Entry of items while understanding and following AmTrust and State authority levels
Appropriately issuing agency agreements and addendums; identifying and submitting material for agencies needing state appointments
Adherence to state laws, rules and regulation to maintain compliance.

Processing Technician (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Summary
Policy processing of multi-line insurance - Commercial Auto, General Liability.
Process Policies, verifying information in quote against underwriting checklist. Prepare and send any rating bureau/state required reporting.
Process Endorsements from insured/agents, state crits or underwriters and issue premiums.
Process Cancellation requests from Premium Finance Companies, non-payment or as determined by Underwriting.
Prepare Reinstatement endorsements and Non-Renewal notices.
Process final premium audits based on information received from insured, request further information if necessary, issue invoices as required or request check.
Issue surcharge and invoice as needed.
Position Requirements:

Associates degree; equivalent from tech school
Six months or more related experience
Combination of education and experience

AVP - Finance (CT, Rocky Hill)

Tue, 08 Nov 2011 00:00:00 GMT

Summary
This person will be directly responsible for managing the daily and monthly reporting, billing and settlement obligations related to all of the Specialty Program Segments TPA agreements, Reinsurance Agreements and Brokerage Agreements
Responsibilities
Manage the monthly settlement of both the TPAs fees and the funding of related claim accounts administered by our TPAs
Ensure each Claim Account is reconciled and balanced to both AmTrust’s and the TPAs book of record.
Manage the funding level of the claim accounts so as to limit the balances in the accounts without creating unnecessary disruption in claim payments, cash calls, penalties or fines.
Ensure we report, settle and collect all reinsurance premiums and or losses in accordance with the terms and conditions of our various reinsurance contracts, including all captive, quota share excess of loss or facultative reinsurance.
Coordinate with other areas of Finance to utilize or draw on related Letters of Credit, Trusts or other forms of collateral to ensure timely payment of reinsured losses and or related return premiums.
Ensure we report and settle our various Marketing Fee Agreements with each of our brokers monthly and in accordance with the terms of the agreements.
Coordinate the above activities with our NY office and other AmTrust Locations depending upon the insurance companies utilized.
Assist with month-end closing as needed to ensure AmTrust meets its internal and external reporting obligations.

Underwriter (IL, Chicago)

Tue, 08 Nov 2011 00:00:00 GMT

Overview of Position/Role

The Regional Underwriter is responsible for growth and profit of assigned agents within a regional territory. The RU’s objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.

Principal Job Accountabilities
Agency Management
Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.
Communicate with the assigned Agency Plant during new business and the renewal underwriting process.
As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.
Discuss and attain appropriate pricing.
Follow through appropriately with agency to gain new or renewal order for issuance.
Appropriate Field Travel will occur to enhance agency communications and relationship.
Underwriting
Selects appropriate new business account prospects for quotation—follows declination procedures on others.
Initiates and follows through all new business prep.
Logs submissions including declines
Orders necessary reports on new and renewal business (Accounts >$10,000)
GDM
Loss Control
Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)
MVRs.
Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.
Completes new/renewal quote based on the underwriting analysis and agency specifications
Follows through with Agency for order and issues per quote.
Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.
Leads Large Account Review Program on any applicable accounts.
Customer Service
Provides assistance on any customer service type issue.
Corrects any errors on new or renewals etc.
Coordinate resolution of customer service issues.
Respond to referral items that are over the authority of the Account Technicians.
Act as liaison with Audit or Accounting.
Profitability
Follows established corporate underwriting guidelines with appropriate documentation.
Prices accounts based on profitability objectives for territory.
Skills
Must be able to navigate and enter information in both a windows based and DOS environment.
Must be pro

Workers Compensation Business Systems Analyst (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Regional Underwriter (TX, Dallas)

Tue, 08 Nov 2011 00:00:00 GMT

Summary
The Regional Underwriter is responsible for growth and profit of assigned agents within a regional territory. The RU’s objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.
Principal Job Accountabilities
Agency Management
Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.
Communicate with the assigned Agency Plant during new business and the renewal underwriting process.
As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.
Discuss and attain appropriate pricing.
Follow through appropriately with agency to gain new or renewal order for issuance.
Appropriate Field Travel will occur to enhance agency communications and relationship.
Underwriting
Selects appropriate new business account prospects for quotation—follows declination procedures on others.
Initiates and follows through all new business prep.
Logs submissions including declines
Orders necessary reports on new and renewal business (Accounts >$10,000)
GDM
Loss Control
Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)
MVRs.
Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.
Completes new/renewal quote based on the underwriting analysis and agency specifications
Follows through with Agency for order and issues per quote.
Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.
Leads Large Account Review Program on any applicable accounts.
Customer Service
Provides assistance on any customer service type issue.
Corrects any errors on new or renewals etc.
Coordinate resolution of customer service issues.
Respond to referral items that are over the authority of the Account Technicians.
Act as liaison with Audit or Accounting.
Profitability
Follows established corporate underwriting guidelines with appropriate documentation.
Prices accounts based on profitability objectives for territory.
Skills
Must be able to navigate and enter information in both a windows based and DOS environment.
Must be proficient in Word, Excel and Access database.
Must

Help Desk Technician (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

PURPOSE OF THE POSITION: Provides first level computer system, desktop, and remote support to all AmTrust users. Responsible for problem reporting, problem resolution, and problem escalation for all supported products, services, and platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Provides first level contact and problem resolution for users with hardware, software and application problems   Using advanced troubleshooting skills, resolves as many problems as expertise permits using available tools and resources.
Solves problems on both Windows and Macintosh platforms with equal proficiency.
Escalates problems as appropriate, following established Help Desk procedures.
Maintains communications with users during the problem resolution process.
Provides accurate and timely logging of problems and resolution for problems in the Help Desk ticket system.
Stays current with system information, changes, and updates.
Other related duties may be assigned.
  REQUIREMENTS:
Working knowledge of fundamental operations of Windows software, PC, laptop and server hardware and related IT equipment such as printers, wireless devices, and scanners.
Superior customer service and people skills are a must
Excellent oral and written communication skills
Strong problem analysis, problem solving, and attention to detail skills

Testing Analyst (TX, Dallas)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-16 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-15 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-14 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-13 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-12 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-11 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-4 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Testing Analyst-2 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
Executes manual and automated test scripts as designed.
Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
Identifies and makes suggestions for improvements to testing methodology and processes.
Performs other duties as requested, including cross training.
Execution of assignments will adhere to all software testing and reporting standards and methodologies

Quality Assurance Project Coordinator-2 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This role serves as the Quality Assurance Project Coordinator for AmTrust's Business Applications to ensure the highest quality applications. The ideal candidate will have strong written and verbal communication skills and will be working closely with both the development teams and the business managers. He or she will prepare release notices for build content; drive testing efforts of multiple projects simultaneously; work with QA, Development, and end user personnel to identify & resolve issues.
Ongoing assessment of open issues and prioritization from the business perspective.
Communicates test status with business analysts and project team members, soliciting changes and /or feedback.
When required, review business processes with end users to ensure clear understanding of business requirements that need to be translated to development/QA.
Responsible for tracking and reporting the status of issues, escalation of issues, and following through with issues until resolution.
Document and train users on new processes while adhering to specific compliance measures required by SOX.
Facilitate group meetings as necessary to confirm understanding of issues and requirements.
Potential on-call support outside of normal working hours as necessary during critical times.
Share point ticket maintenance
Working knowledge of AmTrust's business applications and workflows
Ability to document business processes
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Ability to handle multiple issues/tasks/projects of varying size simultaneously
Ability to share knowledge with internal support team as well as end users
REQUIREMENT
Four year college degree
Insurance Experience Highly Desirable

Senior Property Underwriter (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

This is a corporate level position supporting the company’s Property Lines of Business. Areas of responsibility will primarily include the following:
1.Underwriting Technical Standards
Keep various standards, bulletins and guidelines up to date
Letters of Authority
Referral process and guidelines
2.    Policy Forms and Coverages
3.    Rate level administration
4.    Audits and documentation
5.    Training regional underwriters
6.    ISO rates, rules and forms filings support
7.    Input on future development of the company’s new products and services offerings, strategies, Natural Catastrophe exposure management and other projects.
8.    There may be others, to be determined.

Underwriter-3 (NH, Nashua)

Tue, 08 Nov 2011 00:00:00 GMT

Description: Multiline Underwriting Professional.
Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
Recommends appropriate premiums and coverage for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
Prepares written communications on adverse underwriting decisions, proposals, rate appeals, underwriting requirements, status and declinations.
Updates the underwriting systems with information relative to the underwriting analysis, requirements, status and final decision.
Carries out responsibilities consistently, dependably and accurately.
Makes field visits to Agent and Broker offices visits to insured’s or prospective insured’s to better understand risk control assessments relating to risk exposure and control.
Work with Claim personnel on issues relating to specific claims, and other topics concerning the insurability of prospective risks and continued insurability of current insured’s
Candidates should have:
Strong technical multi-line underwriting skills; strong knowledge of Property/Casualty business and products.
Business Acumen - understands Select-s products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making - manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration - establishes strong relationships and networks within Select, the Enterprise and externally.
Communicates and Effectively Influences Others - strong interpersonal, verbal and written communication skills. Transactional Sales Skills; strong negotiation skills. Strong organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment.
Solid Business and Financial Acumen - understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: rating systems/platform, Word, Excel, Outlook, etc.
PRIMARY DUTIES:
Underwriting Quality/Profitability
Follow Selects Best Practices, including Underwriting, Workflow.
Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts.
Responsible for insuring compliance with underwriting strategies and regulatory requirements.
Iden

Underwriter-2 (NH, Nashua)

Tue, 08 Nov 2011 00:00:00 GMT

Description: Multiline Underwriting Professional.
Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
Recommends appropriate premiums and coverage for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
Prepares written communications on adverse underwriting decisions, proposals, rate appeals, underwriting requirements, status and declinations.
Updates the underwriting systems with information relative to the underwriting analysis, requirements, status and final decision.
Carries out responsibilities consistently, dependably and accurately.
Makes field visits to Agent and Broker offices visits to insured’s or prospective insured’s to better understand risk control assessments relating to risk exposure and control.
Work with Claim personnel on issues relating to specific claims, and other topics concerning the insurability of prospective risks and continued insurability of current insured’s
Candidates should have:
Strong technical multi-line underwriting skills; strong knowledge of Property/Casualty business and products.
Business Acumen - understands Select-s products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making - manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration - establishes strong relationships and networks within Select, the Enterprise and externally.
Communicates and Effectively Influences Others - strong interpersonal, verbal and written communication skills. Transactional Sales Skills; strong negotiation skills. Strong organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment.
Solid Business and Financial Acumen - understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: rating systems/platform, Word, Excel, Outlook, etc.
PRIMARY DUTIES:
Underwriting Quality/Profitability
Follow Selects Best Practices, including Underwriting, Workflow.
Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts.
Responsible for insuring compliance with underwriting strategies and regulatory requirements.
Iden

Underwriter-2 (GA, Alpharetta)

Tue, 08 Nov 2011 00:00:00 GMT

Description: Learn underwriting practices by participating in formal and on-the-job training:
Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
Recommends appropriate premiums and coverage for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
Prepares written communications on adverse underwriting decisions, proposals, rate appeals, underwriting requirements, status and declinations.
Updates the underwriting systems with information relative to the underwriting analysis, requirements, status and final decision.
Carries out responsibilities consistently, dependably and accurately.
Makes field visits to Agent and Broker offices visits to insured’s or prospective insured’s to better understand risk control assessments relating to risk exposure and control.
Work with Claim personnel on issues relating to specific claims, and other topics concerning the insurability of prospective risks and continued insurability of current insured’s
Candidates should have:
Strong technical multi-line underwriting skills; strong knowledge of Property/Casualty business and products.
Business Acumen - understands Select-s products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making - manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration - establishes strong relationships and networks within Select, the Enterprise and externally.
Communicates and Effectively Influences Others - strong interpersonal, verbal and written communication skills. Transactional Sales Skills; strong negotiation skills. Strong organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment.
Solid Business and Financial Acumen - understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: rating systems/platform, Word, Excel, Outlook, etc.
PRIMARY DUTIES:
Underwriting Quality/Profitability
Follow Selects Best Practices, including Underwriting, Workflow.
Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts.
Responsible for insuring compliance with underwriting strategies a

Underwriter-1 (GA, Alpharetta)

Tue, 08 Nov 2011 00:00:00 GMT

Description: Learn underwriting practices by participating in formal and on-the-job training:
Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
Recommends appropriate premiums and coverage for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
Prepares written communications on adverse underwriting decisions, proposals, rate appeals, underwriting requirements, status and declinations.
Updates the underwriting systems with information relative to the underwriting analysis, requirements, status and final decision.
Carries out responsibilities consistently, dependably and accurately.
Makes field visits to Agent and Broker offices visits to insured’s or prospective insured’s to better understand risk control assessments relating to risk exposure and control.
Work with Claim personnel on issues relating to specific claims, and other topics concerning the insurability of prospective risks and continued insurability of current insured’s
Candidates should have:
Strong technical multi-line underwriting skills; strong knowledge of Property/Casualty business and products.
Business Acumen - understands Select-s products, financials, objectives and service requirements. Analytical, Problem Solving & Decision Making - manages own work; takes responsibility for decisions and actions; quantitative reasoning, critical thinking skills. Teamwork & Collaboration - establishes strong relationships and networks within Select, the Enterprise and externally.
Communicates and Effectively Influences Others - strong interpersonal, verbal and written communication skills. Transactional Sales Skills; strong negotiation skills. Strong organization and Time Management Skills - Ability to manage multiple tasks; prioritize and work effectively in a fast paced, decision oriented environment.
Solid Business and Financial Acumen - understands business objectives and responds to related issues; concerns; problems; can act in a decisive manner to achieve financial objectives. Ability to assimilate change. Automation Platform Skills - Strong automation skills, including: rating systems/platform, Word, Excel, Outlook, etc.
PRIMARY DUTIES:
Underwriting Quality/Profitability
Follow Selects Best Practices, including Underwriting, Workflow.
Ensure underwriting quality and profitability through application of the appropriate level of underwriting analysis based on risk complexity to accept, decline, modify, rate and quote these accounts.
Responsible for insuring compliance with underwriting strategies a

Help Desk Technician (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

PURPOSE OF THE POSITION: Provides first level computer system, desktop, and remote support to all AmTrust users. Responsible for problem reporting, problem resolution, and problem escalation for all supported products, services, and platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Provides first level contact and problem resolution for users with hardware, software and application problems   Using advanced troubleshooting skills, resolves as many problems as expertise permits using available tools and resources.
Solves problems on both Windows and Macintosh platforms with equal proficiency.
Escalates problems as appropriate, following established Help Desk procedures.
Maintains communications with users during the problem resolution process.
Provides accurate and timely logging of problems and resolution for problems in the Help Desk ticket system.
Stays current with system information, changes, and updates.
Other related duties may be assigned.
  REQUIREMENTS:
Working knowledge of fundamental operations of Windows software, PC, laptop and server hardware and related IT equipment such as printers, wireless devices, and scanners.
Superior customer service and people skills are a must
Excellent oral and written communication skills
Strong problem analysis, problem solving, and attention to detail skills

Business Development Director (Remote)

Tue, 08 Nov 2011 00:00:00 GMT

PRIMARY OBJECTIVE OF POSITION:
To search for and close new insurance relationships for AmTrust North America Special Risk.
MAJOR AREAS OF ACCOUNTABILITY:
Business Development and Sales
Prospect and search for new Direct Insurance relationships with Third Party Administrators, OEMs etc.
Warranty, Extended Service Plan experience a must.
Ongoing market research and industry knowledge to maintain sharpness and focus on targets
Ongoing Account relationship
After an account is sold it is critical to stay engaged to insure complete satisfaction with AmTrust internal departments.
Participating in Account Reviews and Trade Shows
Monthly calls (internal and external)
Quarterly meetings (internal and external)
Industry Trade Shows
QUALIFICATIONS REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each major area of accountability satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
College degree or equivalent work experience required in business operations and/or Account Management
Ability to communicate effectively both orally and in writing with a variety of Company personnel and outside vendors
Ability to work independently
Strong organizational and analytical skills
Data Entry skills
Computer literate in Excel, Access, Word, and some base knowledge of AS400/JDEdwards order entry system
Ability to travel up to 60% of schedule
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally required to lift up to 70 pounds.
Frequently required to sit, use hands to handle objects, and talk and hear.
Frequent wrist and/or hand movement is required.
Frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required include depth perception, and the ability to adjust focus.
REQUIREMENTS FOR EFFECTIVE PERFORMANCE:
Advanced business management and evaluation skills.
Ability to actively pursue and complete complex projects with minimal instructions under budget restrictions and limited time requirements.
Superior communication and motivational skills.
Must exhibit sound decision making abilities.
Ability to understand and effectively relate to em

Unit Stat Processor (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Receive monthly overdue/delinquent unit reports from bureaus
Research reason for overdue or delinquent
Manually resugmit any overdue or delingquent unit stats that are required
Interact with claims department for any claim related issues
Receive daily error reports for NCCI and bureaus
Create NCCI purge requests and maintain follow up log
Process endorsements per unit stat crits from bureaus
Enter policies/cancellations into Peep
Run expected unit stat reports each month
Print unit stat cards from Premium System to be entered
Entering unit stats as needed for monthly processing
Position Requirements:
Associates degree; equivalent from tech school

Six months or more related experience

Combination of education and experience

Software Engineer I (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Loss Control Rep (FL, Clearwater)

Tue, 08 Nov 2011 00:00:00 GMT

Requirements
Must be proficient in windows based programs (including Word and Excel) with superb navigational skills
Experience in the insurance industry a plus
Minimum 3 years office experience
Must be organized and detail oriented
Ability to work with minimal supervision and meet deadlines
Capacity to work in a fast paced environment and adapt to change
Responsibilities
Establishes and maintains a heavy volume of electronic files and email correspondence
Quality control of field reports
Serves as the primary contact handling inquiries from underwriters, inhouse loss control consultants and vendors.
Processes correspondence to insureds and agents
Maintains tracking system for follow up letters
Convert files to PDF files
Manages loss control files on server
Performs word processing functions
Assigns loss control surveys to field consultants
Assists with accounts payable
Processes monthly compliance letters
Processes incoming mail and faxes
Qualifications
High school graduation or GED plus five (5) years of general clerical/office experience

Software Engineer 1-2 (OH, Cleveland)

Tue, 08 Nov 2011 00:00:00 GMT

Develop software using .NET C# based on a defined set of design and performance requirements.
Ability to understand documented requirements and translate them to design applications and databases
Proactively provide ideas and solutions towards the improvement of the site and the business
Administer development and production environments including websites and databases
Understand and follow existing local development processes
Actively participate in application design, database design, schema layout and data loading
Ability to interact and collaborate on technical issues within a team or department
Ability to prepare sample data and testing
Troubleshoot and correct complex bugs or issues (including performance issues)
Provide quick and efficient solutions
Perform work during non-routine business hours as required to maintain 24x7 system availability
Possess excellent written and communication skills
Provide outstanding customer support by effectively communicating and working with various levels of customers.
Other duties as assigned in relation to position
Job Requirements
Strong knowledge of ASP.NET, ASP
Strong knowledge of C#
Strong knowledge of HTML
Strong knowledge of SQL
Strong knowledge of Windows Operating system
Strong ability to understand and develop alternatives to match business objectives with available technology and/or process solutions.
Flexible in handling changes in scope and responsibilities
Personal initiative, leadership, creativity and resourcefulness required.
Project and/or task ownership and accountability required.
Must be innovative, entrepreneurial and flexible, with the ability to work in a dynamic environment.
Excellent communication and oral skills.
Ability to multi-task, deadline oriented, focused on achieving results.
Thorough skills using standard Microsoft Office Suite of products.

Education/Experience:
Bachelor’s degree or education/experience equivalent
At least 2-5+ years experience using ASP.NET, ASP, C#, HTML, SQL on Windows operating system

Mailrom Coordinator-3 (OH, Cleveland)

Mon, 07 Nov 2011 00:00:00 GMT

Duties, Roles and Responsibilities:
Able to operate production printers and copiers - configure job-processing settings, manage job queues, process files, and print jobs
Open documents for viewing and diagnose common image quality problems
Schedule and manage the document manufacturing process, e.g. job entry, requirements confirmation, capacity planning, workflow planning, quality control, packaging specifications, and delivery execution
Ability to set up, troubleshoot, and operate printing systems and various printer manufacturers’ equipment as well as peripheral mailing equipment (i.e. inserters, meters and folders).
Maintains equipment by following manufacturer’s recommendations on maintenance and operations under close direction/supervision. Individual must able be able to follow defined operating processes and quality control procedures.
Scan materials and convert into digital formats
Receive and process electronic documents including web submission
Assists with parts finishing and cleaning operations as required.
Assists Material Handler/Inventory clerk in preparing work to be accomplished by checking raw material supplies regarding individual work order requirements, and advising of shortages. Helps maintain raw material/supplied material staging area. Assures sufficient tools and equipment are on hand to efficiently perform assigned tasks.
Maintains a clean, safe, and efficient working environment by following established safety procedures and rules; proper operation of equipment; reporting preventive maintenance requirements on equipment; following manufacturer’s instructions; troubleshooting malfunctions; request need for repairs; keeping equipment, tools, and supplies in a neat and orderly fashion; maintaining appropriate supply levels.
Maintains confidence and protects operations by keeping information confidential; protecting printed documentation per established policies and procedures.
Contributes to team effort by accomplishing related results in a cooperative and supportive manner; assisting associates with projects or administrative work overload.
Ensure resources are available during normal working hours to assure quick resolution of printing, mail distribution, or technical problems and maximize uptime
Perform necessary safety requirements and certifications
Perform other duties as assigned
Follow AmTrust’s ANA Policy Handbook
Skills/ Essential Job Functions
Able to lift and move up to 50 pounds
Verbal communication skills
Read a simple job ticket and understands steps required in work flow
Ability to handle multiple tasks
Operation of PC – basic function of MS Office applications (Word, Excel). Capable of navigating Internet Explorer, uploading and

Mailrom Coordinator-2 (OH, Cleveland)

Mon, 07 Nov 2011 00:00:00 GMT

Duties, Roles and Responsibilities:
Able to operate production printers and copiers - configure job-processing settings, manage job queues, process files, and print jobs
Open documents for viewing and diagnose common image quality problems
Schedule and manage the document manufacturing process, e.g. job entry, requirements confirmation, capacity planning, workflow planning, quality control, packaging specifications, and delivery execution
Ability to set up, troubleshoot, and operate printing systems and various printer manufacturers’ equipment as well as peripheral mailing equipment (i.e. inserters, meters and folders).
Maintains equipment by following manufacturer’s recommendations on maintenance and operations under close direction/supervision. Individual must able be able to follow defined operating processes and quality control procedures.
Scan materials and convert into digital formats
Receive and process electronic documents including web submission
Assists with parts finishing and cleaning operations as required.
Assists Material Handler/Inventory clerk in preparing work to be accomplished by checking raw material supplies regarding individual work order requirements, and advising of shortages. Helps maintain raw material/supplied material staging area. Assures sufficient tools and equipment are on hand to efficiently perform assigned tasks.
Maintains a clean, safe, and efficient working environment by following established safety procedures and rules; proper operation of equipment; reporting preventive maintenance requirements on equipment; following manufacturer’s instructions; troubleshooting malfunctions; request need for repairs; keeping equipment, tools, and supplies in a neat and orderly fashion; maintaining appropriate supply levels.
Maintains confidence and protects operations by keeping information confidential; protecting printed documentation per established policies and procedures.
Contributes to team effort by accomplishing related results in a cooperative and supportive manner; assisting associates with projects or administrative work overload.
Ensure resources are available during normal working hours to assure quick resolution of printing, mail distribution, or technical problems and maximize uptime
Perform necessary safety requirements and certifications
Perform other duties as assigned
Follow AmTrust’s ANA Policy Handbook
Skills/ Essential Job Functions
Able to lift and move up to 50 pounds
Verbal communication skills
Read a simple job ticket and understands steps required in work flow
Ability to handle multiple tasks
Operation of PC – basic function of MS Office applications (Word, Excel). Capable of navigating Internet Explorer, uploading and

Mailrom Coordinator-1 (OH, Cleveland)

Mon, 07 Nov 2011 00:00:00 GMT

Duties, Roles and Responsibilities:
Able to operate production printers and copiers - configure job-processing settings, manage job queues, process files, and print jobs
Open documents for viewing and diagnose common image quality problems
Schedule and manage the document manufacturing process, e.g. job entry, requirements confirmation, capacity planning, workflow planning, quality control, packaging specifications, and delivery execution
Ability to set up, troubleshoot, and operate printing systems and various printer manufacturers’ equipment as well as peripheral mailing equipment (i.e. inserters, meters and folders).
Maintains equipment by following manufacturer’s recommendations on maintenance and operations under close direction/supervision. Individual must able be able to follow defined operating processes and quality control procedures.
Scan materials and convert into digital formats
Receive and process electronic documents including web submission
Assists with parts finishing and cleaning operations as required.
Assists Material Handler/Inventory clerk in preparing work to be accomplished by checking raw material supplies regarding individual work order requirements, and advising of shortages. Helps maintain raw material/supplied material staging area. Assures sufficient tools and equipment are on hand to efficiently perform assigned tasks.
Maintains a clean, safe, and efficient working environment by following established safety procedures and rules; proper operation of equipment; reporting preventive maintenance requirements on equipment; following manufacturer’s instructions; troubleshooting malfunctions; request need for repairs; keeping equipment, tools, and supplies in a neat and orderly fashion; maintaining appropriate supply levels.
Maintains confidence and protects operations by keeping information confidential; protecting printed documentation per established policies and procedures.
Contributes to team effort by accomplishing related results in a cooperative and supportive manner; assisting associates with projects or administrative work overload.
Ensure resources are available during normal working hours to assure quick resolution of printing, mail distribution, or technical problems and maximize uptime
Perform necessary safety requirements and certifications
Perform other duties as assigned
Follow AmTrust’s ANA Policy Handbook
Skills/ Essential Job Functions
Able to lift and move up to 50 pounds
Verbal communication skills
Read a simple job ticket and understands steps required in work flow
Ability to handle multiple tasks
Operation of PC – basic function of MS Office applications (Word, Excel). Capable of navigating Internet Explorer, uploading and

CPP Processing Supervisor (OH, Cleveland)

Thu, 13 Oct 2011 09:20:00 GMT

Overview of Position/Role
The CPP Processing Supervisor will oversee a group of processing techncians who handles all aspects of processing and issuance of policy change requests in accordance with a letter of authority and company guidelines. The technician may also provide underwriting support in areas of processing endorsement quotes as needed. The technician may have frequent contact with field office staff and agents to compile information and communicate the status of various accounts.
Principal Job Accountabilities
Processes and prepares endorsements, non renewals, cancellations and reinstatements to inforce policies.
May support underwriting in the entry and processing of quotes for endorsement transactions.
May present information and training to other employees by telephone or in person relating to company products and system usage.
Communicate in writing and by telephone with agents and field office staff to gather information for risk development.
Follow up to confirm all activity is complete and endorsements are issued in accordance with company guidelines or by requested dates.
Manually rates endorsements that are not fully automated.
Order reports as required by underwriting procedures or specific underwriter direction as needed by endorsement request.
Review MVR reports for violations and refer those to the underwriter for consideration.
Order Specific Rates from ISO when a Tentative Rate is used for the determination of premium.
Handle endorsement decisions within letter of authority.
Meet or exceed individual standards for productivity and quality.
Perform other duties as assigned.
Service
Respond to agent and field office inquiries on the status of endorsements.
Meet or exceed established service center standards.
Promote a team atmosphere in the unit and the company.
Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
Skills/Training Requirement(s)
Must be able to accurately enter information in a windows based environment.
Must be proficient in Word, Excel or Access.
Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
Must be able to follow underwriting direction.
Must be familiar with internet business transactions.
Must be able to manually rate all lines of business.
Must be customer service oriented.
Must be well organized and have good follow-through.
2 years insur

CPP Policy Processing-2 (OH, Cleveland)

Thu, 13 Oct 2011 09:16:00 GMT

CPP Policy Processing-3 (OH, Cleveland)

Thu, 13 Oct 2011 09:15:00 GMT

Overview of Position/Role
The CPP Processing Technician handles all aspects of processing and issuance of policy change requests in accordance with a letter of authority and company guidelines. The technician may also provide underwriting support in areas of processing endorsement quotes as needed. The technician may have frequent contact with field office staff and agents to compile information and communicate the status of various accounts.
Principal Job Accountabilities
Processes and prepares endorsements, non renewals, cancellations and reinstatements to inforce policies.
May support underwriting in the entry and processing of quotes for endorsement transactions.
May present information and training to other employees by telephone or in person relating to company products and system usage.
Communicate in writing and by telephone with agents and field office staff to gather information for risk development.
Follow up to confirm all activity is complete and endorsements are issued in accordance with company guidelines or by requested dates.
Manually rates endorsements that are not fully automated.
Order reports as required by underwriting procedures or specific underwriter direction as needed by endorsement request.
Review MVR reports for violations and refer those to the underwriter for consideration.
Order Specific Rates from ISO when a Tentative Rate is used for the determination of premium.
Handle endorsement decisions within letter of authority.
Meet or exceed individual standards for productivity and quality.
Perform other duties as assigned.
Service
Respond to agent and field office inquiries on the status of endorsements.
Meet or exceed established service center standards.
Promote a team atmosphere in the unit and the company.
Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
Skills/Training Requirement(s)
Must be able to accurately enter information in a windows based environment.
Must be proficient in Word, Excel or Access.
Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
Must be able to follow underwriting direction.
Must be familiar with internet business transactions.
Must be able to manually rate all lines of business.
Must be customer service oriented.
Must be well organized and have good follow-through.
2 years insurance experience preferred.

CPP Policy Processing-4 (OH, Cleveland)

Thu, 13 Oct 2011 09:14:00 GMT

Overview of Position/Role
The CPP Processing Technician handles all aspects of processing and issuance of policy change requests in accordance with a letter of authority and company guidelines. The technician may also provide underwriting support in areas of processing endorsement quotes as needed. The technician may have frequent contact with field office staff and agents to compile information and communicate the status of various accounts.
Principal Job Accountabilities
Processes and prepares endorsements, non renewals, cancellations and reinstatements to inforce policies.
May support underwriting in the entry and processing of quotes for endorsement transactions.
May present information and training to other employees by telephone or in person relating to company products and system usage.
Communicate in writing and by telephone with agents and field office staff to gather information for risk development.
Follow up to confirm all activity is complete and endorsements are issued in accordance with company guidelines or by requested dates.
Manually rates endorsements that are not fully automated.
Order reports as required by underwriting procedures or specific underwriter direction as needed by endorsement request.
Review MVR reports for violations and refer those to the underwriter for consideration.
Order Specific Rates from ISO when a Tentative Rate is used for the determination of premium.
Handle endorsement decisions within letter of authority.
Meet or exceed individual standards for productivity and quality.
Perform other duties as assigned.
Service
Respond to agent and field office inquiries on the status of endorsements.
Meet or exceed established service center standards.
Promote a team atmosphere in the unit and the company.
Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
Skills/Training Requirement(s)
Must be able to accurately enter information in a windows based environment.
Must be proficient in Word, Excel or Access.
Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
Must be able to follow underwriting direction.
Must be familiar with internet business transactions.
Must be able to manually rate all lines of business.
Must be customer service oriented.
Must be well organized and have good follow-through.
2 years insurance experience preferred.

CPP Policy Processing-5 (OH, Cleveland)

Thu, 13 Oct 2011 09:12:00 GMT

Overview of Position/Role
The CPP Processing Technician handles all aspects of processing and issuance of policy change requests in accordance with a letter of authority and company guidelines. The technician may also provide underwriting support in areas of processing endorsement quotes as needed. The technician may have frequent contact with field office staff and agents to compile information and communicate the status of various accounts.
Principal Job Accountabilities
Processes and prepares endorsements, non renewals, cancellations and reinstatements to inforce policies.
May support underwriting in the entry and processing of quotes for endorsement transactions.
May present information and training to other employees by telephone or in person relating to company products and system usage.
Communicate in writing and by telephone with agents and field office staff to gather information for risk development.
Follow up to confirm all activity is complete and endorsements are issued in accordance with company guidelines or by requested dates.
Manually rates endorsements that are not fully automated.
Order reports as required by underwriting procedures or specific underwriter direction as needed by endorsement request.
Review MVR reports for violations and refer those to the underwriter for consideration.
Order Specific Rates from ISO when a Tentative Rate is used for the determination of premium.
Handle endorsement decisions within letter of authority.
Meet or exceed individual standards for productivity and quality.
Perform other duties as assigned.
Service
Respond to agent and field office inquiries on the status of endorsements.
Meet or exceed established service center standards.
Promote a team atmosphere in the unit and the company.
Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
Skills/Training Requirement(s)
Must be able to accurately enter information in a windows based environment.
Must be proficient in Word, Excel or Access.
Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
Must be able to follow underwriting direction.
Must be familiar with internet business transactions.
Must be able to manually rate all lines of business.
Must be customer service oriented.
Must be well organized and have good follow-through.
2 years insurance experience preferred.

Loss Control Specalist (IL, Chicago)

Mon, 03 Oct 2011 13:57:00 GMT

Overview of Position/Role
The CPP Processing Technician handles all aspects of processing and issuance of policy change requests in accordance with a letter of authority and company guidelines. The technician may also provide underwriting support in areas of processing endorsement quotes as needed. The technician may have frequent contact with field office staff and agents to compile information and communicate the status of various accounts.
Principal Job Accountabilities
Processes and prepares endorsements, non renewals, cancellations and reinstatements to inforce policies.
May support underwriting in the entry and processing of quotes for endorsement transactions.
May present information and training to other employees by telephone or in person relating to company products and system usage.
Communicate in writing and by telephone with agents and field office staff to gather information for risk development.
Follow up to confirm all activity is complete and endorsements are issued in accordance with company guidelines or by requested dates.
Manually rates endorsements that are not fully automated.
Order reports as required by underwriting procedures or specific underwriter direction as needed by endorsement request.
Review MVR reports for violations and refer those to the underwriter for consideration.
Order Specific Rates from ISO when a Tentative Rate is used for the determination of premium.
Handle endorsement decisions within letter of authority.
Meet or exceed individual standards for productivity and quality.
Perform other duties as assigned.
Service
Respond to agent and field office inquiries on the status of endorsements.
Meet or exceed established service center standards.
Promote a team atmosphere in the unit and the company.
Support company guidelines by demonstrating a professional businesslike demeanor while adhering to company guidelines relating to attendance and attire.
Skills/Training Requirement(s)
Must be able to accurately enter information in a windows based environment.
Must be proficient in Word, Excel or Access.
Must have good communication skills including ability to establish rapport by telephone and write with correct grammar, punctuation and focus.
Must be able to follow underwriting direction.
Must be familiar with internet business transactions.
Must be able to manually rate all lines of business.
Must be customer service oriented.
Must be well organized and have good follow-through.
2 years insurance experience preferred.

SUMMARY:
Reports to the Vice President of Loss Control. Delivers risk control services to clients in assigned territory. Must be able to travel extensively. May assume regional responsibilities for technically complex accounts. Provides technical advice and account information to underwriting business partners for risk assessment and analysis. Works on complex accounts for all lines. Works autonomously and generally has 10 plus years of experience in loss control.

PRIMARY DUTIES:
Conduct loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.

Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations.

Consult with clients on ways to control hazards in order to reduce or prevent losses. Consistently influences clients to implement recommendations.

Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.

Conduct research for underwriters or clients on class of business, operations, unique or unidentified exposures, or any other technical subject requiring similar analysis.

Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses. Explain how their recommendations or products can help minimize losses.

Maintain current knowledge of regulatory environment and emerging safety issues. Can explain to customers how the issues impact them and what they can do. Identify where customer is falling short and use that as an example of why they need to follow the recommendation.

Maintain timely, relevant communications with HO Loss Control.

OTHER:
Communication Skills:
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
Influences others to take action on recommendations, obtains consistent by-in
Listens effectively
Clearly expresses ideas, recommendations, etc. in writing
Demonstrates the ability to use behavioral interviewing techniques

Business Knowledge:
Possesses a strong understanding of both Property & Casualty lines of covera

Test Analyst (OH, Cleveland)

Thu, 22 Sep 2011 13:16:00 GMT

TEST ANALYST

Purpose
This position is responsible for project testing as assigned. The incumbent will formulate testing strategies for assignments, develop test plans and test cases, and execute manual and automated testing. The individual in this role will be expected to identify, report and track errors and inconsistencies using test software. Additionally, he or she will be expected to offer suggestions to improve testing methodology and processes.
Responsibilities
·         Formulates test strategy for testing through analysis of system and/or software requirements. This includes participating in meetings to discuss specifications.
·         Develops and maintains manual/automated test plans and detailed test cases that are reliable, repeatable and maintainable.
·         Executes manual and automated test scripts as designed.
·         Identifies, reports and tracks errors and inconsistencies in the functionality and usability. This includes utilizing Test Software. Also publishes Software Test Reports to appropriate parties documenting test results and implementation recommendations.
·         Serves as Key Stakeholder role (primary contact for unit) on projects as assigned.
·         Identifies and makes suggestions for improvements to testing methodology and processes.
·         Performs other duties as requested, including cross training.
·         Execution of assignments will adhere to all software testing and reporting standards and methodologies
Technical Competencies
·         Demonstrates the ability to develop test plans and test cases by analyzing requirements and design documents, and attending specifications meetings.
·         Demonstrates an understanding of risk-based testing and the ability to apply it to testing assignments.
·         Exhibits knowledge of manual and automated testing approaches.
·         Demonstrates knowledge and skills to support testing for multiple testing functions within the department.
·         Strong knowledge of personal lines insurance operations desired.
·         Basic PC Skills required; Windows, Word, Excel, Email; For some positions

Regional Sales Manager (IN, Remote)

Tue, 13 Sep 2011 11:23:00 GMT

Responsible for managing and growing an assigned agency force in Southern Illinois and Indiana.Position places strong emphasis on new business sales and to drive all lines of business via agency relationship development and enhancement. The candidate will be charged with meeting new business, as well as premium retention goals while using creative marketing techniques.

Premium Auditor (OH, Cleveland)

Wed, 07 Sep 2011 10:47:00 GMT

SUMMARY

Investigates, examines, and reports on financial and operational characteristics of commercial business operations to determine earned premium on casualty coverage and other auditable exposures by performing the following duties. Experience with General Liability Insurance preferred.

Essential Duties & Responsibilities

Responsibilities include the following. Other duties may be assigned:

Reviews company records to document and verify classification, operations, locations, and ownership of each named insured.

Investigates and verifies the premium base exposures according to policy contract terms, manual rules, company filings, and procedures.

Provides a written summary of audit information for processors to use to process the audit.

Complies with state regulations and company guidelines, and maintains working knowledge of all insurance manuals, premium audit manuals, and related material.

Resolves audited earned premium discrepancies with insureds, agents, underwriting, and collections

Communicate with insureds and agents through written correspondence and telephone calls to gather

JOB REQUIREMENTS

Education and Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination. Background in General Liability Insurance Auditing preferred.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies :

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and pe

Premium Auditor (OH, Cleveland)

Wed, 07 Sep 2011 10:46:00 GMT

SUMMARY

Investigates, examines, and reports on financial and operational characteristics of commercial business operations to determine earned premium on casualty coverage and other auditable exposures by performing the following duties. Experience with General Liability Insurance preferred.

Essential Duties & Responsibilities

Responsibilities include the following. Other duties may be assigned:

Reviews company records to document and verify classification, operations, locations, and ownership of each named insured.

Investigates and verifies the premium base exposures according to policy contract terms, manual rules, company filings, and procedures.

Provides a written summary of audit information for processors to use to process the audit.

Complies with state regulations and company guidelines, and maintains working knowledge of all insurance manuals, premium audit manuals, and related material.

Resolves audited earned premium discrepancies with insureds, agents, underwriting, and collections

Communicate with insureds and agents through written correspondence and telephone calls to gather

JOB REQUIREMENTS

Education and Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination. Background in General Liability Insurance Auditing preferred.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies :

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and pe

Premium Auditor (OH, Cleveland)

Wed, 07 Sep 2011 10:45:00 GMT

SUMMARY

Investigates, examines, and reports on financial and operational characteristics of commercial business operations to determine earned premium on casualty coverage and other auditable exposures by performing the following duties. Experience with General Liability Insurance preferred.

Essential Duties & Responsibilities

Responsibilities include the following. Other duties may be assigned:

Reviews company records to document and verify classification, operations, locations, and ownership of each named insured.

Investigates and verifies the premium base exposures according to policy contract terms, manual rules, company filings, and procedures.

Provides a written summary of audit information for processors to use to process the audit.

Complies with state regulations and company guidelines, and maintains working knowledge of all insurance manuals, premium audit manuals, and related material.

Resolves audited earned premium discrepancies with insureds, agents, underwriting, and collections

Communicate with insureds and agents through written correspondence and telephone calls to gather

JOB REQUIREMENTS

Education and Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination. Background in General Liability Insurance Auditing preferred.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies :

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and pe

Regional Underwriter (TX, Dallas)

Wed, 24 Aug 2011 08:58:00 GMT

Overview of Position/Role

The Regional Underwriter is responsible for growth and profit of assigned agents within a regional territory.Â The RU's objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.Â Â

Principal Job Accountabilities

Agency Management

Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.

Communicate with the assigned Agency Plant during new business and the renewal underwriting process.

As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.

Discuss and attain appropriate pricing.

Follow through appropriately with agency to gain new or renewal order for issuance.

Appropriate Field Travel will occur to enhance agency communications and relationship.Â

Â Underwriting

Selects appropriate new business account prospects for quotation—follows declination procedures on others.

Initiates and follows through all new business prep.

Logs submissions including declines

Orders necessary reports on new and renewal business (Accounts >$10,000)

Loss Control

Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)Â

MVRs.

Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.

Completes new/renewal quote based on the underwriting analysis and agency specifications

Follows through with Agency for order and issues per quote.

Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.

Leads Large Account Review Program on any applicable accounts.

Customer Service

Provides assistance on any customer service type issue.

Corrects any errors on new or renewals etc.

Coordinate resolution of customer service issues.

Respond to referral items that are over the authority of the Account Technicians.

Act as liaison with Audit or Accounting.

Profitability

Follows established corporate und

Regional Underwriter (TX, Dallas)

Tue, 12 Jul 2011 15:47:00 GMT

Overview of Position/Role

The Regional Underwriter is responsible for growth and profit of assigned agents within a regional territory. The RU's objectives include new and renewal production (on Accounts with $10,000 Package premium or greater), underwriting and processing along with effective communication with the assigned Agencies.

Principal Job Accountabilities

Agency Management

Review and discuss appropriate target classes, underwriting philosophies, trends and other appropriate information.

Communicate with the assigned Agency Plant during new business and the renewal underwriting process.

As appropriate, discuss information regarding the underwriting analysis, underwriting reports and other underwriting criteria applicable to underwriting acceptability.

Discuss and attain appropriate pricing.

Follow through appropriately with agency to gain new or renewal order for issuance.

Appropriate Field Travel will occur to enhance agency communications and relationship.

Underwriting

Selects appropriate new business account prospects for quotation—follows declination procedures on others.

Initiates and follows through all new business prep.

Logs submissions including declines

Orders necessary reports on new and renewal business (Accounts >$10,000)

Loss Control

Obtains appropriate rate and protection grade information (renewals will be prepped by Account Technicians)

MVRs.

Refers to Regional Mgmt. or HO Mgmt. as applicable via established Authorities.

Completes new/renewal quote based on the underwriting analysis and agency specifications

Follows through with Agency for order and issues per quote.

Documents underwriting and pricing thought process through proper Archive/Imaging and update of the Underwriting Workbook.

Leads Large Account Review Program on any applicable accounts.

Customer Service

Provides assistance on any customer service type issue.

Corrects any errors on new or renewals etc.

Coordinate resolution of customer service issues.

Respond to referral items that are over the authority of the Account Technicians.

Act as liaison with Audit or Accounting.

Profitability

Follows established corporate underwriting guidelines with appropriate documentation.

Prices accounts based on profitability objectives for territory.

Skills

Must be able to navigate and enter information in both a windows based and DOS environment.

Must be proficient in Word

PAYO Account Executive (OH, Cleveland)

Mon, 23 May 2011 08:41:00 GMT

Objectives:
Procure workers compensation business for in-house insurance agency to meet or exceed established sales goals
Prospect and generate sales leads to offer quotations to prospective clients
Service and renew accounts written
Work with management to monitor and reach production goals
Requirements/Skills:
Goal-oriented and self-motivated
Ability to sense and relate observations to business opportunity
Excellent communication skills, both oral and written
Minimum of 5 years experience in a business related field
Minimum 2 years experience in sales or sales support role in insurance field
Computer Skills: Microsoft Word, Microsoft Excel, Internet, Acord software
Responsibilities:
Build partnerships with outside sources to perpetuate lead flow
Establish relationships to help facilitate referrals from outside sources, i.e. payroll companies, CPA’s, etc.
Educate our partners on AmTrust’s risk appetite
Gather and evaluate exposures of prospective clients
Pre-qualify risk eligibility within AmTrust underwriting guidelines
Knowledge of AmTrust underwriting guidelines and appetite for each state
Complete on-line Acord application and submit to underwriting for review
Produce written quote and communicate and sell AmTrust strengths including the PAYO product to prospective clients and update referral partner.
Remain knowledgeable and up-to-date on changes and developments in the insurance industry, as well as payroll industry as it relates to workers compensation
Work closely with Marketing, Underwriting and Accounting departments to sell and service clients
Resolve customer service issues for clients as they arise
Monitor submission, quote and bind activity on a weekly, monthly and annual basis
Keep management informed of all activities including timely preparation of reports
Education / Licenses:
Producer Property and Casualty License, preferred
Non-resident licenses, as needed
Continuing Education classes, as needed
Training:
President Payroll Division – review of production goals, overall vision of Inside Sales Department and facilitate training with other departments
PAYO Coordinator – mechanics of PAYO product
Underwriting – shadow underwriter to learn the underwriting and quoting process
Accounting – review of information needed for reporting and premium collection

Processor (OH, Cleveland)

Tue, 24 May 2011 10:19:00 GMT

Policy processing of multi-line insurance - Commercial Auto, General Liability.
Process Policies, verifying information in quote against underwriting checklist. Prepare and send any rating bureau/state required reporting.
Process Endorsements from insured/agents, state crits or underwriters and issue premiums.
Process Cancellation requests from Premium Finance Companies, non-payment or as determined by Underwriting.
Prepare Reinstatement endorsements and Non-Renewal notices.
Process final premium audits based on information received from insured, request further information if necessary, issue invoices as required or request check.
Issue surcharge and invoice as needed.
Position Requirements:
Associates degree; equivalent from tech school
Six months or more related experience
Combination of education and experience

Inside Sales Representative (OH, Cleveland)

Tue, 17 May 2011 14:46:00 GMT

Summary:
The inside sales representative will be responsible for stimulating sales activity with our independent agents through active outbound calling, emails and other media. Our product is marketed through independent agents, and a group of agents will be assigned to the sales representative for business development.
Responsibilities:
Maintain required volume of quality calls with assigned agents.
Identify key decision makers within agencies to stimulate sales activity.
Follow up on web campaigns, industry events, direct mail campaigns and online inquiries.
Solicit new business submissions that meet our underwriting criteria.
Consistently increase agency sales production.
Monitor submission status for agency communication.
Accurately document activity and schedule follow up actions within our software tools.
Collaborate with outside sales on agencies that have been referred to inside sales.
Follow up on outstanding new business quotes or requests for information.
Create rapport and working relationships with multiple contacts in independent agencies to maximize our penetration within these agencies.
Solve problems with agency stakeholders with diplomacy.
Work with and communicate to Underwriting and other company stakeholders on transactional based needs, market fluctuations, and underwriting and/or exposure based information.
Orient and train agency staff via webinars on our web based software products.
Qualify agencies that may need to be referred to outside sales/marketing staff.
Cull the agency plant as required for unresponsive or inactive agencies.
Other Duties:
Occasional travel to regions to meet with other sales staff and agents.
Manage and maintain contact database management system.
Qualifications:
Bachelors degree or equivalent experience.
2-3 years experience in a sales/marketing/lead generation role.
Property / Casualty insurance experience a plus
Ability to understand and effectively use tracking and underwriting related software.
Ability and willingness to build relationships with principals, producers and CSR's.
Excellent communication skills - verbal and written.

Inside Sales Representative (OH, Cleveland)

Wed, 27 Apr 2011 14:12:00 GMT

Summary:
The inside sales representative will be responsible for stimulating sales activity with our independent agents through active outbound calling, emails and other media. Our product is marketed through independent agents, and a group of agents will be assigned to the sales representative for business development.
Responsibilities:
Maintain required volume of quality calls with assigned agents.
Identify key decision makers within agencies to stimulate sales activity.
Follow up on web campaigns, industry events, direct mail campaigns and online inquiries.
Solicit new business submissions that meet our underwriting criteria.
Consistently increase agency sales production.
Monitor submission status for agency communication.
Accurately document activity and schedule follow up actions within our software tools.
Collaborate with outside sales on agencies that have been referred to inside sales.
Follow up on outstanding new business quotes or requests for information.
Create rapport and working relationships with multiple contacts in independent agencies to maximize our penetration within these agencies.
Solve problems with agency stakeholders with diplomacy.
Work with and communicate to Underwriting and other company stakeholders on transactional based needs, market fluctuations, and underwriting and/or exposure based information.
Orient and train agency staff via webinars on our web based software products.
Qualify agencies that may need to be referred to outside sales/marketing staff.
Cull the agency plant as required for unresponsive or inactive agencies.
Other Duties:
Occasional travel to regions to meet with other sales staff and agents.
Manage and maintain contact database management system.
Qualifications:
Bachelors degree or equivalent experience.
2-3 years experience in a sales/marketing/lead generation role.
Property / Casualty insurance experience a plus
Ability to understand and effectively use tracking and underwriting related software.
Ability and willingness to build relationships with principals, producers and CSR's.
Excellent communication skills - verbal and written.

Claims Analyst (CT, Rocky Hill)

Mon, 11 Apr 2011 13:59:00 GMT

SUMMARY: As part of the AmTrust Claim team, this position is responsible for conducting claim reviews and audits, large loss reporting, data analysis and a wide range of technical and administrative functions to support the department.
PRIMARY JOB FUNCTION AND ESSENTIAL DUTIES:
Assist VP of claims and Program Directors with management of claims
Conduct audits for purposes of reserve adequacy and development
Review claims to positively impact investigations, action plans, evaluation, reserves
Analyze claims to assist Director in improving program performance
Prepare Large Loss Reports and maintain ongoing claim updates
Advise on TPA compliance with AmTrust Claim Handling Guidelines
Reconcile TPA Invoices with actual claim handling
Reinsurance Reporting
Diary maintenance
Maintain Trial and Mediation Logs
Assist in preparation for Quarterly Reserve Reviews
Perform special projects as requested
Ability to multi-task in team environment
Other assigned duties as directed
QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
B.S. or B.A. from an accredited four-year college or university and five to seven years related claim experience; or a combination of education, experience, and professional designations such as AIC, CPCU.
Language Skills:
Require ability to: (1) read and analyze claim data and narrative loss information, (2) effectively communicate (both verbal and in writing) with and respond to inquiries or complaints from insureds, claim administrators, third party providers and regulatory agencies, and (3) effectively present information to management.
Mathematical Skills:
Require ability to work with mathematical concepts such as ratios and percentages and analyze reserves.
Computer Skills:
Ability to utilize multiple claim systems, Lotus Notes, and analyze / manipulate Excel data.
Certificates, Licenses, Registrations:
None required, CPCU or AIC preferred.

Marketing Representative-Upstate NY (NY, Remote)

Wed, 09 Feb 2011 13:16:00 GMT

SUMMARY: Candidate will be assigned a territory in the state of NewYork, principally the Upstate New York area. Within the assigned duties, this position is responsible for managing the assigned agency plant in this geographic territory for AmTrust with a strong emphasis on new business growth for all lines of coverage. Additionally, the candidate will be responsible to further develop and re-structure this agency group to meet company goals and objectives.

SPECIFIC DUTIES:

Will become acclimated to all AmTrust capabilities relating to producing business. This will include comprehensive and complete knowledge of all group companies and the related rates, fillings and approved states therein as well as maintaining insight and knowledge of changes and enhancements to those capabilities as they develop.

Strive to build and enhance agency relationships / partnerships perpetuating strong interactive business flow. 15-20 appointments necessary per week.

Will have a strong sales orientation and be accountable for yearly goals and objectives.

Liaise with underwriting personnel assigned to these jurisdictions working on production plans, agency issues and individual accounts with an emphasis on growing the production overall and new business submission flow.

Liaise, where necessary with other representatives of the Company.

Identify and contract new agencies and divest those non-productive agencies.

Coordinate agency outings and attend agency conventions as an ambassador of AmTrust. Overnight travel where required.

Complete reports where required, maintain company records and safeguard company equipment.

Will look to grow new business as strategized and target 85% renewal ratio.

QUALIFICATIONS AND COMPETENCIES:

10 years experience in the Property Casualty Industry with an emphasis on sales and marketing in the Upstate, NY area.

Strong relationships with the region’s independent agency force.

General industry knowledge and comprehensive expertise in the Upstate New York jurisdiction, well versed in the state environment, producers etc.

Must be a self starter and self directed with minimal supervision.

Maintain and convey and positive and profession image as an ambassador of the company.

CPCU or other designation a plus. P and C license necessary.

Receive monthly overdue/delinquent unit reports from bureaus Research reason for overdue or delinquent Manually resugmit any overdue or delingquent unit stats that are required Interact with claims department for any claim related issues Receive daily error reports for NCCI and bureaus Create NCCI purge requests and maintain follow up log Process endorsements per unit stat crits from bureaus Enter policies/cancellations into Peep Run expected unit stat reports each month Print unit stat cards from Premium System to be entered Entering unit stats as needed for monthly processing
Position Requirements:
Associates degree; equivalent from tech school Six months or more related experience Combination of education and experience

Develop software using .NET C# based on a defined set of design and performance requirements. Ability to understand documented requirements and translate them to design applications and databases Proactively provide ideas and solutions towards the improvement of the site and the business Administer development and production environments including websites and databases Understand and follow existing local development processes Actively participate in application design, database design, schema layout and data loading Ability to interact and collaborate on technical issues within a team or department Ability to prepare sample data and testing Troubleshoot and correct complex bugs or issues (including performance issues) Provide quick and efficient solutions Perform work during non-routine business hours as required to maintain 24x7 system availability Possess excellent written and communication skills Provide outstanding customer support by effectively communicating and working with various levels of customers. Other duties as assigned in relation to position
Job Requirements
Strong knowledge of ASP.NET, ASP Strong knowledge of C# Strong knowledge of HTML Strong knowledge of SQL Strong knowledge of Windows Operating system Strong ability to understand and develop alternatives to match business objectives with available technology and/or process solutions. Flexible in handling changes in scope and responsibilities Personal initiative, leadership, creativity and resourcefulness required. Project and/or task ownership and accountability required. Must be innovative, entrepreneurial and flexible, with the ability to work in a dynamic environment. Excellent communication and oral skills. Ability to multi-task, deadline oriented, focused on achieving results. Thorough skills using standard Microsoft Office Suite of products. Education/Experience: Bachelor’s degree or education/experience equivalent At least 2-5+ years experience using ASP.NET, ASP, C#, HTML, SQL on Windows operating system