Customer Quality Manager 12-09 (Texas, Grand Prairie)

Thu, 02 Feb 2012 00:00:00 GMT

The ideal candidate will develop, analyze, implement solutions, and coordinate all customer quality issues in new or existing products. The primary duties and responsibilities for this position include the following but others can be assigned as needed:
Analyze, evaluate, and present information concerning factors such as customer complaints, production capabilities, manufacturing issues for consideration by other members of management team.
Suggest and debate alternative methods and procedures in solving customer quality issues and meeting changing market opportunities. Utilize Turbo Plus methodology to communicate this information to responsible departments.
Cooperate with other top management personnel in formulating and establishing company quality policies, operating procedures, and goals utilizing customer inputs.
Prepare management meeting materials with customer support and program department heads to establish, delineate, and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining customer objectives.
Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures.
Visit and confer with representatives of end use customers to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.
Confer with engineers about quality assurance of products on market to rectify issues.
Prepare metrics and report of customer Quality issues, analyze results and develop action plans for prevention and/or resolution.
Audit Service centers as required. / Travel required: 20%, including internationally. / On call duty.

Receiving Inspector 12-07 (Texas, Grand Prairie)

Fri, 20 Jan 2012 00:00:00 GMT

The ideal candidate will examine parts to ensure conformity with established inspection standards. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

Work with measuring equipment, to evaluate the serviceable status of components.
Perform dimensional/visual inspection of products in accordance with part drawings, inspection standards, Overhaul manuals, inspection data sheets and sampling plans.
Verifies associated paperwork such as certificate of conformity, EASA form one, FAA 8130-3 form, invoice and delivery notes.
Generate FAA 8130-3 forms on parts deemed serviceable.
Assist in containment of products when directed by management
Generate corrective action notice (PDCA) when deemed necessary
Assist the area Manager in conducting root cause analysis for Turbo + Actions from Line Boards and PDCA’s

Quality Engineer 12-08 (Texas, Grand Prairie)

Fri, 20 Jan 2012 00:00:00 GMT

The ideal candidate will ensure the IOU performance by the standards defined by the Quality Division. The Independent Operating Unit Quality Engineer (IOU QE) report to:

Hierarchically: to the Head of the IOU.
Functionally: to the Operations Quality Manager

Mission 1 – Apply and accompany the quality policy defined by the TM Group Quality Division and TMUSA on the IOU for which he/she is responsible.

Be the reference contact for quality policy on the IOU.

Guarantee the constant reduction of non-quality costs in conformity with IOU objectives.

Indicators:

NQC, Test Rejections rates
Number of customer complaints
Level of T+ maturity

M1-1 – Customize the TMUSA quality strategy into an IOU quality strategy plan.

Working within the frame and to the IOU objectives defined at TMUSA quality level, contribute to:

Defining the means and associated action plans.

Defining the IOU quality improvement plan in conjunction with the Manager of the IOU and the Supervisors of the different sectors of the IOU.

Ensure the effectiveness and efficiency of the plans thus defined.

M1-2 – Ensure full understanding and application, promote and steer the deployment of:

The quality policy,
the quality management methods, especially TURBO+,
the quality procedures, methodologies and tools throughout the IOU.

Working with the Manager and the Supervisors of the different sectors of the IOU, help the IOU personnel assimilate and adopt the quality culture and logic.

M1-3 – Train, advise and ensure support to the IOU personnel with regard to quality policy and the procedures, methodologies and tools, with the help of the Manager & Supervisors of the different sectors of the IOU.

Mission 2 – Ensure that the quality of internal products delivered by the IOU is in conformity with the applicable requirements. To do so, ensure that instructions and provisions concerning quality are correctly applied.

Ensure the effectiveness and efficiency of the corrective actions planned in this context.

Indicators:

Planned/Actual basics audits completed
Average score
Customer complaint rate
QCPC indicators

M2-1 – Define and monitor progress against the schedules for

Material Handler 4 Openings (12-03 / 12-06) (Texas, Grand Prairie)

Fri, 13 Jan 2012 00:00:00 GMT

The ideal candidate will support the shop and customer requirements by picking inventory parts accurately and efficiently; preparing items for safe transport to customers while verifying and maintaining accurate records of incoming and outgoing shipments; and verifying and maintaining records for incoming and outgoing shipments; addressing complaints and resolving problems. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

• Designated as shop area trainer for areas stated below.
• Convey materials from receiving or production areas to storage or other designated areas; marks material with identifying information and arranges stock parts in specified sequence for assembly by others. Directs movement of received material to proper delivery destinations.
• Package parts for storage or shipment, maintains appropriate files, participates in cycle counts and assists in maintaining the work area in a neat, clean and organized fashion. Insures the processing of inventory and picking procedures are accomplished accurately and efficiently.
• Compare identifying information and counts, weighs or measures items of incoming and outgoing shipments; verifies information against bills of lading, invoices, orders and other records.
• Determine appropriate packaging requirements and methods of shipment for engines, modules and customer orders; seals engines and modules. Affix shipping labels and documentation on cartons or crates. Insures customer orders are pulled, packaged and shipped within prescribed customer time limits.
• Pull tools from Tool Rental cage, pulls engines and modules from rental pools for expedited shipment to customer, arranges all “hot-shot” and “AOG” transportation for shipments; loads and unloads trucks; ships documents, publications, parts, modules and engines. Route items to departments; unpacks and examines incoming shipments; records shortages; rejects damaged material. Inspect loading operations to insure compliance with shipping specifications.
• Check material handling equipment for defects and notifies proper personnel for repair. Adjust errors and assists in resolving complaints.
• Required “On Call” duty.

Records Coordinator 2 Openings (12-01 / 12-02) (Texas, Grand Prairie)